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Help - iMac crashing while in standby

rev.b

rev.b

macrumors regular
Original poster
May 1, 2009
233
0
Portugal
Randomly, when in stanby, when I click mouse to wake my iMac (2.66 Ghz 20" '09 model), the screen remains black and nothing happens.

I have to turn it off with the power button and then on again.

Then I receive this report

PHP: 
Interval Since Last Panic Report:  413320 sec
Panics Since Last Report:          1
Anonymous UUID:                    532BC93D-145C-459E-9613-EBC3AFA521DC

Mon Oct 19 08:45:36 2009
panic(cpu 0 caller 0x1181324): "pmExitHaltToOff: CPU 1 not in LCPU_HALT(5)"@/SourceCache/AppleIntelCPUPowerManagement/AppleIntelCPUPowerManagement-90/cstateCPU.c:2068
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5883bcc8 : 0x21acfa (0x5ce650 0x5883bcfc 0x223156 0x0) 
0x5883bd18 : 0x1181324 (0x118e3ac 0x1 0x5 0x120) 
0x5883bd58 : 0x2aeb5d (0x528ec0a4 0x0 0x5883bd88 0x4fe457) 
0x5883bd88 : 0xf1e6c8 (0xf1e1d2 0x3 0x0 0x221bd7) 
0x5883bda8 : 0xf21b4e (0x81ee000 0x2 0x0 0x821df80) 
0x5883bdc8 : 0x55c367 (0x821db80 0x860720 0xffffffff 0x0) 
0x5883be18 : 0x571d45 (0x81ee000 0x15 0x5883be48 0x4fa0a0) 
0x5883be78 : 0x53db00 (0x805d400 0x4 0x1d 0x2) 
0x5883beb8 : 0x53dbe1 (0x805d400 0xc376280 0x5883bee8 0x818ac40) 
0x5883bed8 : 0x5433ef (0x805d400 0xb938e00 0x0 0x5404c5) 
0x5883bf28 : 0x53af2f (0x805d400 0xb938e00 0x818ac40 0x57192e) 
0x5883bf58 : 0x54707a (0x818ac40 0x1 0x5883bf88 0x546c31) 
0x5883bf88 : 0x5474d4 (0x81d4400 0x81d4400 0x10 0xffffffff) 
0x5883bfc8 : 0x29c68c (0x81d4400 0x0 0x10 0x889a0a4) 
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AppleIntelCPUPowerManagement(90.0.0)@0x117f000->0x1196fff
         com.apple.driver.AppleACPIPlatform(1.3)@0xf14000->0xf54fff
            dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x949000
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x95d000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10B504

Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218EC8)

System uptime in nanoseconds: 132369693908691
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass	2.5.0 (addr 0x13ca000, size 0x45056) - last unloaded 124347188959465
loaded kexts:
com.parallels.kext.prl_vnic	4.0 3810.351321
com.parallels.kext.prl_netbridge	4.0 3810.351321
com.parallels.kext.prl_hypervisor	4.0 3810.351321
com.parallels.kext.prl_hid_hook	4.0 3810.351321
com.pctools.iantivirus.kfs	1.0.1
com.eltima.SyncMate.kext	0.2.4b9
com.parallels.kext.prl_usb_connect	4.0 3810.351321
at.obdev.nke.LittleSnitch	2.2.05
com.apple.driver.AppleHWSensor	1.9.2d0 - last loaded 20858069298
com.apple.driver.IOBluetoothBNEPDriver	2.2.1f7
com.apple.filesystems.autofs	2.1.0
com.apple.driver.AGPM	100.8.15
com.apple.driver.AppleHDA	1.7.4a1
com.apple.driver.AppleMikeyHIDDriver	1.1.7
com.apple.driver.AppleUpstreamUserClient	3.0.5
com.apple.driver.AppleMikeyDriver	1.7.4a1
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AudioIPCDriver	1.1.0
com.apple.driver.NVSMU	1.1.7
com.apple.driver.AppleIntelPenrynProfile	17
com.apple.driver.ACPI_SMC_PlatformPlugin	3.4.0a20
com.apple.driver.AppleBacklight	170.0.2
com.apple.driver.AppleIRController	161
com.apple.GeForce	6.0.2
com.apple.driver.AppleLPC	1.4.6
com.apple.driver.AppleHIDKeyboard	1.1.5f1
com.apple.driver.Oxford_Semi	2.5.0
com.apple.iokit.SCSITaskUserClient	2.5.1
com.apple.BootCache	31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.driver.AirPortBrcm43xx	410.91.20
com.apple.iokit.IOAHCIBlockStorage	1.5.0
com.apple.driver.AppleFWOHCI	4.3.4
com.apple.driver.AppleUSBHub	3.7.8
com.apple.driver.AppleAHCIPort	2.0.0
com.apple.nvenet	1.0.58
com.apple.driver.AppleUSBEHCI	3.7.5
com.apple.driver.AppleUSBOHCI	3.7.5
com.apple.driver.AppleEFINVRAM	1.3.0
com.apple.driver.AppleRTC	1.3
com.apple.driver.AppleHPET	1.4
com.apple.driver.AppleACPIButtons	1.3
com.apple.driver.AppleSMBIOS	1.4
com.apple.driver.AppleACPIEC	1.3
com.apple.driver.AppleAPIC	1.4
com.apple.driver.AppleIntelCPUPowerManagementClient	90.0.0
com.apple.security.sandbox	0
com.apple.security.quarantine	0
com.apple.nke.applicationfirewall	2.0.11
com.apple.driver.AppleIntelCPUPowerManagement	90.0.0
com.apple.driver.DspFuncLib	1.7.4a1
com.apple.driver.AppleProfileReadCounterAction	17
com.apple.driver.AppleProfileTimestampAction	10
com.apple.driver.AppleProfileThreadInfoAction	14
com.apple.driver.AppleProfileRegisterStateAction	10
com.apple.driver.AppleProfileKEventAction	10
com.apple.driver.AppleProfileCallstackAction	20
com.apple.iokit.IOFireWireIP	2.0.3
com.apple.iokit.IOSurface	73.0
com.apple.iokit.IOBluetoothSerialManager	2.2.1f7
com.apple.iokit.IOSerialFamily	10.0.2
com.apple.iokit.IOAudioFamily	1.7.0fc16
com.apple.kext.OSvKernDSPLib	1.3
com.apple.driver.AppleHDAController	1.7.4a1
com.apple.iokit.IOHDAFamily	1.7.4a1
com.apple.nvidia.nv50hal	6.0.2
com.apple.driver.AppleSMBusController	1.0.2d0
com.apple.iokit.AppleProfileFamily	40
com.apple.driver.AppleSMC	3.0.1d2
com.apple.driver.IOPlatformPluginFamily	3.4.0a20
com.apple.driver.AppleSMBusPCI	1.0.2d0
com.apple.NVDAResman	6.0.2
com.apple.iokit.IONDRVSupport	2.0
com.apple.iokit.IOGraphicsFamily	2.0
com.apple.iokit.IOSCSIBlockCommandsDevice	2.5.1
com.apple.driver.AppleUSBHIDMouse	1.3.0f1
com.apple.driver.AppleHIDMouse	1.3.0f1
com.apple.driver.BroadcomUSBBluetoothHCIController	2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController	2.2.1f7
com.apple.iokit.IOBluetoothFamily	2.2.1f7
com.apple.iokit.IOUSBHIDDriver	3.7.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport	2.0.0
com.apple.iokit.IOFireWireSBP2	4.0.5
com.apple.driver.AppleUSBMergeNub	3.7.5
com.apple.driver.AppleUSBComposite	3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.5.1
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.6
com.apple.iokit.IOCDStorageFamily	1.6
com.apple.iokit.IOAHCISerialATAPI	1.2.0
com.apple.iokit.IOSCSIArchitectureModelFamily	2.5.1
com.apple.driver.XsanFilter	402.1
com.apple.iokit.IO80211Family	300.20
com.apple.iokit.IOFireWireFamily	4.1.7
com.apple.iokit.IOUSBUserClient	3.7.5
com.apple.iokit.IOAHCIFamily	2.0.0
com.apple.iokit.IONetworkingFamily	1.8
com.apple.iokit.IOUSBFamily	3.7.8
com.apple.driver.AppleEFIRuntime	1.3.0
com.apple.iokit.IOHIDFamily	1.6.0
com.apple.iokit.IOSMBusFamily	1.1
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	6
com.apple.driver.DiskImages	281
com.apple.iokit.IOStorageFamily	1.6
com.apple.driver.AppleACPIPlatform	1.3
com.apple.iokit.IOPCIFamily	2.6
com.apple.iokit.IOACPIFamily	1.3.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.36f3
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Shared Networking Adapter, Ethernet, en2
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en3
Serial ATA Device: WDC WD3200AAJS-40H3A0, 298,09 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000
USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0x24100000
USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x24130000
USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0221, 0x24120000
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000
USB Device: Composite Device, 0x04f9  (Brother Industries, Ltd.), 0x0182, 0x04300000
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000
FireWire Device: My Book, WD, Up to 800 Mb/sec

It automatically sends the crash report to Apple, and that's it.
I've got this since I installed Snow Leopard...

Any ideas?
Thanks.
 
I doubt its related, but I am having problems with a 2009 MacMini with Snow Leopard.

I'm trying to use it as a media server so its tucked away without a keyboard & mouse attached.

If I boot it up, it works fine, I can send it to sleep and wake it up, to test, but if I leave is for a day or so asleep until I next time I need to use it, I can't get it to appear using WOL, its as if its in a coma. If I look at it, its just sat there with the snoring LED.

I have to force it off with the power button which is bloody annoying because its not easy to get to.

This was bought specifically for the media server job, so I have no experience if this unreliability is due to Snow Leopard or anything else, but its just not usable if this is the norm.

The system functions fine when awake, very disappointing.
 
It happened again... :mad:

PHP: 
Interval Since Last Panic Report:  417060 sec
Panics Since Last Report:          2
Anonymous UUID:                    532BC93D-145C-459E-9613-EBC3AFA521DC

Tue Oct 20 08:29:40 2009
panic(cpu 0 caller 0x1181324): "pmExitHaltToOff: CPU 1 not in LCPU_HALT(5)"@/SourceCache/AppleIntelCPUPowerManagement/AppleIntelCPUPowerManagement-90/cstateCPU.c:2068
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x529f3cc8 : 0x21acfa (0x5ce650 0x529f3cfc 0x223156 0x0) 
0x529f3d18 : 0x1181324 (0x118e3ac 0x1 0x5 0x120) 
0x529f3d58 : 0x2aeb5d (0x528eb0a4 0x0 0x529f3d88 0x4fe457) 
0x529f3d88 : 0xf1e6c8 (0xf1e1d2 0x3 0x0 0x221bd7) 
0x529f3da8 : 0xf21b4e (0x81ed000 0x2 0x0 0x821cf80) 
0x529f3dc8 : 0x55c367 (0x821cb80 0x860720 0xffffffff 0x0) 
0x529f3e18 : 0x571d45 (0x81ed000 0x15 0x529f3e48 0x4fa0a0) 
0x529f3e78 : 0x53db00 (0x805c400 0x4 0x1d 0x2) 
0x529f3eb8 : 0x53dbe1 (0x805c400 0xb9e6b80 0x529f3ee8 0x8189c40) 
0x529f3ed8 : 0x5433ef (0x805c400 0xad71180 0x0 0x5404c5) 
0x529f3f28 : 0x53af2f (0x805c400 0xad71180 0x8189c40 0x57192e) 
0x529f3f58 : 0x54707a (0x8189c40 0x1 0x529f3f88 0x546c31) 
0x529f3f88 : 0x5474d4 (0x81d3400 0x0 0x529f3fa8 0xffffffff) 
0x529f3fc8 : 0x29c68c (0x81d3400 0x0 0x10 0x8f641c0) 
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AppleIntelCPUPowerManagement(90.0.0)@0x117f000->0x1196fff
         com.apple.driver.AppleACPIPlatform(1.3)@0xf14000->0xf54fff
            dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x949000
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x95d000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10B504

Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218EC8)

System uptime in nanoseconds: 3146492465364
unloaded kexts:
com.apple.driver.AppleFileSystemDriver	2.0 (addr 0x1004000, size 0x12288) - last unloaded 114511429450
loaded kexts:
com.parallels.kext.prl_vnic	4.0 3810.351321
com.parallels.kext.prl_netbridge	4.0 3810.351321
com.parallels.kext.prl_hypervisor	4.0 3810.351321
com.parallels.kext.prl_hid_hook	4.0 3810.351321
com.pctools.iantivirus.kfs	1.0.1
com.eltima.SyncMate.kext	0.2.4b9
com.parallels.kext.prl_usb_connect	4.0 3810.351321
at.obdev.nke.LittleSnitch	2.2.05
com.apple.driver.AppleHWSensor	1.9.2d0 - last loaded 27370836917
com.apple.driver.IOBluetoothBNEPDriver	2.2.1f7
com.apple.filesystems.autofs	2.1.0
com.apple.driver.AGPM	100.8.15
com.apple.driver.AppleHDA	1.7.4a1
com.apple.driver.AppleMikeyHIDDriver	1.1.7
com.apple.driver.AppleMikeyDriver	1.7.4a1
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AudioIPCDriver	1.1.0
com.apple.driver.AppleUpstreamUserClient	3.0.5
com.apple.driver.NVSMU	1.1.7
com.apple.driver.AppleIntelPenrynProfile	17
com.apple.driver.ACPI_SMC_PlatformPlugin	3.4.0a20
com.apple.driver.AppleLPC	1.4.6
com.apple.driver.AppleBacklight	170.0.2
com.apple.driver.AppleIRController	161
com.apple.GeForce	6.0.2
com.apple.driver.AppleHIDKeyboard	1.1.5f1
com.apple.driver.Oxford_Semi	2.5.0
com.apple.iokit.SCSITaskUserClient	2.5.1
com.apple.iokit.IOAHCIBlockStorage	1.5.0
com.apple.driver.AirPortBrcm43xx	410.91.20
com.apple.nvenet	1.0.58
com.apple.driver.AppleAHCIPort	2.0.0
com.apple.driver.AppleUSBHub	3.7.8
com.apple.driver.AppleFWOHCI	4.3.4
com.apple.driver.AppleUSBOHCI	3.7.5
com.apple.driver.AppleUSBEHCI	3.7.5
com.apple.BootCache	31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.driver.AppleEFINVRAM	1.3.0
com.apple.driver.AppleRTC	1.3
com.apple.driver.AppleHPET	1.4
com.apple.driver.AppleACPIButtons	1.3
com.apple.driver.AppleSMBIOS	1.4
com.apple.driver.AppleACPIEC	1.3
com.apple.driver.AppleAPIC	1.4
com.apple.driver.AppleIntelCPUPowerManagementClient	90.0.0
com.apple.security.sandbox	0
com.apple.security.quarantine	0
com.apple.nke.applicationfirewall	2.0.11
com.apple.driver.AppleIntelCPUPowerManagement	90.0.0
com.apple.driver.DspFuncLib	1.7.4a1
com.apple.driver.AppleProfileReadCounterAction	17
com.apple.driver.AppleSMBusController	1.0.2d0
com.apple.driver.AppleProfileTimestampAction	10
com.apple.driver.AppleProfileThreadInfoAction	14
com.apple.driver.AppleProfileRegisterStateAction	10
com.apple.driver.AppleProfileKEventAction	10
com.apple.driver.AppleProfileCallstackAction	20
com.apple.driver.AppleHDAController	1.7.4a1
com.apple.iokit.IOHDAFamily	1.7.4a1
com.apple.iokit.IOSurface	73.0
com.apple.iokit.IOBluetoothSerialManager	2.2.1f7
com.apple.iokit.IOSerialFamily	10.0.2
com.apple.iokit.IOAudioFamily	1.7.0fc16
com.apple.kext.OSvKernDSPLib	1.3
com.apple.nvidia.nv50hal	6.0.2
com.apple.iokit.AppleProfileFamily	40
com.apple.driver.AppleSMC	3.0.1d2
com.apple.driver.IOPlatformPluginFamily	3.4.0a20
com.apple.iokit.IOFireWireIP	2.0.3
com.apple.NVDAResman	6.0.2
com.apple.iokit.IONDRVSupport	2.0
com.apple.iokit.IOGraphicsFamily	2.0
com.apple.driver.AppleSMBusPCI	1.0.2d0
com.apple.driver.BroadcomUSBBluetoothHCIController	2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController	2.2.1f7
com.apple.iokit.IOBluetoothFamily	2.2.1f7
com.apple.iokit.IOSCSIBlockCommandsDevice	2.5.1
com.apple.driver.AppleUSBHIDMouse	1.3.0f1
com.apple.driver.AppleHIDMouse	1.3.0f1
com.apple.iokit.IOUSBHIDDriver	3.7.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport	2.0.0
com.apple.iokit.IOFireWireSBP2	4.0.5
com.apple.driver.AppleUSBMergeNub	3.7.5
com.apple.driver.AppleUSBComposite	3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.5.1
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.6
com.apple.iokit.IOCDStorageFamily	1.6
com.apple.iokit.IOAHCISerialATAPI	1.2.0
com.apple.iokit.IOSCSIArchitectureModelFamily	2.5.1
com.apple.driver.XsanFilter	402.1
com.apple.iokit.IO80211Family	300.20
com.apple.iokit.IOAHCIFamily	2.0.0
com.apple.iokit.IOUSBUserClient	3.7.5
com.apple.iokit.IOFireWireFamily	4.1.7
com.apple.iokit.IOUSBFamily	3.7.8
com.apple.iokit.IONetworkingFamily	1.8
com.apple.driver.AppleEFIRuntime	1.3.0
com.apple.iokit.IOHIDFamily	1.6.0
com.apple.iokit.IOSMBusFamily	1.1
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	6
com.apple.driver.DiskImages	281
com.apple.iokit.IOStorageFamily	1.6
com.apple.driver.AppleACPIPlatform	1.3
com.apple.iokit.IOPCIFamily	2.6
com.apple.iokit.IOACPIFamily	1.3.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.36f3
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Shared Networking Adapter, Ethernet, en2
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en3
Serial ATA Device: WDC WD3200AAJS-40H3A0, 298,09 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000
USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0x24100000
USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x24130000
USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0221, 0x24120000
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000
USB Device: Composite Device, 0x04f9  (Brother Industries, Ltd.), 0x0182, 0x04300000
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000
FireWire Device: unknown_device, Unknown
 
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