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elliottholt

macrumors newbie
Original poster
Feb 23, 2022
2
1
I'm a pretty knowledgeable user when it comes to problems with iPhones. However, this one has me good...

So I was trying to set up my phone using the "restore from iCloud backup" option. But it paused during the backup download, so I had no option but to force restart. Now it's stuck in recovery mode.
I have tried on my Mac and Windows to restore, but no success. Got error 4013 on my Mac.
I ttried to restore in DFU mode with iTunes on Windows - was able to get the progress bar to show for a second, but then went back to recovery mode.

I have also tried 3uTools, but it freezes on "Sending KernelCache".

Not sure what the next steps are from here. Is there any other software I should try?
 

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Reggaenald

Suspended
Sep 26, 2021
864
798
What software are you using in your photo? I’d suggest sticking with iTunes/Finder. Try DFU mode again with these.
If possible, you can make an appointment at an Apple Store.
 

elliottholt

macrumors newbie
Original poster
Feb 23, 2022
2
1
Thanks for your input, however I already tried iTunes/Finder with no success. That's why 3uTools was my next option.
 

Cruncher

macrumors 6502a
Aug 9, 2010
556
279
Have you tried to kick your phone out of recovery modus with 3utools?
Can you try another computer or Mac? Did you try another usb to lightning cable? Maybe another USB-Port?

I also had some problems in the past with my Macbook Pro 2015. When I have plugged in my Printer and a Mouse plus the iPhone I get the Error 4013. Some devices took to much power from the internal USB Card.

Just give it a try.
 

doomedtx

macrumors newbie
Aug 25, 2011
3
1
Arkansas
I'm having the same issue with an iPad (7th gen, I think). I've tried 4 different cables, 3 computers (2 Mac, 1 Windows) and different USB ports on each of those computers. I tried 3utools and stopped at the same "Sending KernelCache" error. DFU mode just goes back into recovery mode when I start either update or restore process. I used the free Reiboot to kick it out of recovery mode, and now I'm back in a boot loop: Apple logo for about 45 seconds, black screen for 2 seconds, back to Apple logo. I left it that way for over 12 hours, no change.

I came here before paying for Reiboot or mfctools or some such. Following in case OP or someone else comes up with a solution. At this point we're willing to try paid software, but only if it's likely to succeed with this error. Reiboot has blatantly fake reviews, including a review from its own marketing team that forgot to change accounts, so I'm leery of paying them.
 
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now i see it

macrumors G4
Jan 2, 2002
11,256
24,286
iPhone has likely been bricked. Last option is to sell it on eBay as a parts only sale. Or send it to Apple and get the bad news from them.
 

daury minaya

macrumors newbie
Apr 3, 2022
1
0
I have the same problem iphone 12 pro max does not come out of recovery mode update by 3utools and now it does not exceed 18% any suggestion please
 

sangbithnath

macrumors newbie
Jul 17, 2022
1
0
Hojai, India
I'm having the same problem with my iPad 7th gen, it's been 3-4 months since it started bootlooping and now it's collecting dust. I'm curious to know if you've found any solution and fixed your iPad
 

Sound92

macrumors newbie
Jul 29, 2022
5
0
Ho lo stesso problema con il mio iPad di 7a generazione, sono passati 3-4 mesi da quando ha iniziato il bootloo e ora sta raccogliendo polvere. Sono curioso di sapere se hai trovato qualche soluzione e riparato il tuo iPad
The your problem Is CPU.. resolved with reballing.
 

Sound92

macrumors newbie
Jul 29, 2022
5
0
Probabilmente l'iPhone è stato bloccato. L'ultima opzione è venderlo su eBay come vendita di sole parti. Oppure invialo ad Apple e ricevi le cattive notizie da lo

Probabilmente l'iPhone è stato bloccato. L'ultima opzione è venderlo su eBay come vendita di sole parti. Oppure invialo ad Apple e ricevi le cattive notizie da loro.
Che cosa??? Bloccato? Ahahahahahha il problema del ripristino dell'ip 12 è nand o flat face id. Bloccato??? Sei un uomo serio?. iPhone con lucchetto è acceso MISTER. CAMBIA LAVORO.
 

Sound92

macrumors newbie
Jul 29, 2022
5
0
Sono un utente abbastanza esperto quando si tratta di problemi con gli iPhone. Comunque questo mi fa stare bene...

Quindi stavo provando a configurare il mio telefono usando l'opzione "ripristina da backup iCloud". Ma si è interrotto durante il download del backup, quindi non ho avuto altra scelta che forzare il riavvio. Ora è bloccato in modalità di ripristino.
Ho provato a ripristinare sul mio Mac e Windows, ma senza successo. Ho ricevuto l'errore 4013 sul mio Mac.
Ho provato a ripristinare in modalità DFU con iTunes su Windows: sono riuscito a visualizzare la barra di avanzamento per un secondo, ma poi sono tornato alla modalità di ripristino.

Ho anche provato 3uTools, ma si blocca su "Invio KernelCache".

Non sono sicuro di quali siano i prossimi passi da qui. C'è qualche altro software che dovrei provare?
Il problema è nella scheda madre.. risolto con microsaldatura Memory nand o scollegare il cavo microfono/face id.
Can you call a Apple store? No!!! Apple store are inexperienced for microsoldering and they change the iPhone with refurbished.
 

gowthm

macrumors newbie
Dec 17, 2022
3
0
I'm having the same issue with an iPad (7th gen, I think). I've tried 4 different cables, 3 computers (2 Mac, 1 Windows) and different USB ports on each of those computers. I tried 3utools and stopped at the same "Sending KernelCache" error. DFU mode just goes back into recovery mode when I start either update or restore process. I used the free Reiboot to kick it out of recovery mode, and now I'm back in a boot loop: Apple logo for about 45 seconds, black screen for 2 seconds, back to Apple logo. I left it that way for over 12 hours, no change.

I came here before paying for Reiboot or mfctools or some such. Following in case OP or someone else comes up with a solution. At this point we're willing to try paid software, but only if it's likely to succeed with this error. Reiboot has blatantly fake reviews, including a review from its own marketing team that forgot to change accounts, so I'm leery of paying them.
I am facing the same problem.. did you finally find any fix here? whats the status of your ipad now
 

gowthm

macrumors newbie
Dec 17, 2022
3
0
I'm having the same problem with my iPad 7th gen, it's been 3-4 months since it started bootlooping and now it's collecting dust. I'm curious to know if you've found any solution and fixed your iPad
Hi there.. I am facing the same problem.. did you finally find any fix here? whats the status of your ipad now
 

gowthm

macrumors newbie
Dec 17, 2022
3
0
I'm a pretty knowledgeable user when it comes to problems with iPhones. However, this one has me good...

So I was trying to set up my phone using the "restore from iCloud backup" option. But it paused during the backup download, so I had no option but to force restart. Now it's stuck in recovery mode.
I have tried on my Mac and Windows to restore, but no success. Got error 4013 on my Mac.
I ttried to restore in DFU mode with iTunes on Windows - was able to get the progress bar to show for a second, but then went back to recovery mode.

I have also tried 3uTools, but it freezes on "Sending KernelCache".

Not sure what the next steps are from here. Is there any other software I should try?
Hello. I am facing the same problem with my ipad as well.. did you finally find any fix for your iphone? whats the status of your iphone now
 
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