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HELP! MacBook Pro 2017 crashing when connecting to wifi

RohitRaj

RohitRaj

macrumors newbie
Original poster
Jan 26, 2018
5
0
India
My macbook pro 2017 is 4 month old and it crashed for the first time and it is in bootloop issue and says your computer restarted because of a problem. a freed zone element has been modified in zone is the problem. This is my first mac and it only happens when connecting to wifi. resetting smc does not help me. I am using sierra 10.12.5 by the way

Here is the report

Anonymous UUID: 32D1666C-22F8-88DC-870B-DE334E9658AE

Fri Jan 26 18:54:52 2018

*** Panic Report ***
panic(cpu 6 caller 0xffffff800cf373d0): "a freed zone element has been modified in zone kalloc.16: expected 0xdb989fec22689c12 but found 0xffffff804063a400, bits changed 0x2467606c620b3812, at offset 0 of 16 in element 0xffffff804545fd00, cookies 0x3f0011b1ac55fc82 0x5352103fcc522fd"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.60.24/osfmk/kern/zalloc.c:650
Backtrace (CPU 6), Frame : Return Address
0xffffff8209293a90 : 0xffffff800ceea53c
0xffffff8209293b10 : 0xffffff800cf373d0
0xffffff8209293b80 : 0xffffff800cf36549
0xffffff8209293bd0 : 0xffffff800cf34f84
0xffffff8209293d20 : 0xffffff800d4394ce
0xffffff8209293d40 : 0xffffff800d439532
0xffffff8209293d60 : 0xffffff800d4a8fd2
0xffffff8209293db0 : 0xffffff800d4aac7b
0xffffff8209293de0 : 0xffffff800d4a20fb
0xffffff8209293e40 : 0xffffff800d49f562
0xffffff8209293e80 : 0xffffff800d4ac938
0xffffff8209293eb0 : 0xffffff800d4a147d
0xffffff8209293ef0 : 0xffffff800d49ef90
0xffffff8209293f30 : 0xffffff800d4bb021
0xffffff8209293f80 : 0xffffff800d4ba606
0xffffff8209293fb0 : 0xffffff800ce988f7

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16F2073

Kernel version:
Darwin Kernel Version 16.6.0: Fri Apr 14 16:13:31 PDT 2017; root:xnu-3789.60.24~4/RELEASE_X86_64
Kernel UUID: 0184D2D3-2673-38C8-910A-89C0DCB880ED
Kernel slide: 0x000000000cc00000
Kernel text base: 0xffffff800ce00000
__HIB text base: 0xffffff800cd00000
System model name: MacBookPro14,3 (Mac-551B86E5744E2388)

System uptime in nanoseconds: 179596710998
last loaded kext at 6070635745: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8dead000, size 69632)
loaded kexts:
com.radiosilenceapp.nke.filter 2.2
com.malwarebytes.mbam.rtprotection 3.1.1
com.logitech.manager.kernel.driver 6.70.1
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.23.17
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleGraphicsDevicePolicy 3.14.47
com.apple.driver.AppleHIDALSService 1
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHDAHardwareConfigDriver 279.48
com.apple.kext.AMDFramebuffer 1.5.1
com.apple.driver.AppleHDA 279.48
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDRadeonX4200 1.5.1
com.apple.kext.AMDRadeonX4150 1.5.1
com.apple.kext.AMDRadeonX4100 1.5.1
com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.driver.AppleIntelKBLGraphics 10.2.5
com.apple.kext.AMD9520Controller 1.5.1
com.apple.kext.AMD9515Controller 1.5.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMuxControl 3.14.47
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleHV 1
com.apple.kext.AMD9510Controller 1.5.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleEmbeddedOSSupportHost 1
com.apple.driver.AppleBacklight 170.9.20
com.apple.driver.AppleMCCSControl 1.3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.2.5
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.kext.AMD9500Controller 1.5.1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.TestDeviceVCOMACMData 1.0.0
com.apple.driver.CoreStorageFsck 540.30.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.50.19
com.apple.driver.AppleTopCaseHIDEventDriver 114
com.apple.driver.AirPort.Brcm4360 1150.10.1a2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 5.0.4f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOSurface 159.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.14.47
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOAcceleratorFamily2 311.13
com.apple.kext.AMDSupport 1.5.1
com.apple.AppleGraphicsDeviceControl 3.14.47
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.cdc.ecm 5.0.0
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.usb.AppleUSBiBridge 1.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleHIDKeyboard 199
com.apple.driver.AppleMultitouchDriver 368.16
com.apple.driver.AppleInputDeviceSupport 76.7
com.apple.driver.AppleHSSPIHIDDriver 49
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleHSSPISupport 49
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.driver.AppleHPM 3.0.9
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.IOBluetoothHIDDriver 5.0.4f18
com.apple.iokit.IOBluetoothFamily 5.0.4f18
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro14,3, BootROM MBP143.0159.B00, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.45f0
Graphics: kHW_AMDRadeonPro555Item, Radeon Pro 555, PCIe, 2048 MB
Graphics: kHW_IntelHDGraphics630Item, Intel HD Graphics 630, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
USB Device: USB 3.0 Bus
USB Device: iBridge
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 21.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 21.1
 
Last edited:
Power cycle your Mac. Allow some time for the Mac RAM to forget. Reboot. If it happens again, reboot and control R so you reinstall your OS from internet.
Should you succeed, great. If not your unit is under warranty and a visit to the Apple store is warranted.
 
I don't get your point, will you please elaborate. I am mac newbie. and yes my mac is under warranty
 
I see something in that report above called "radio silence".
I suggest you remove this, and try again.
 
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