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ghanwani

macrumors 601
Original poster
Dec 8, 2008
4,821
6,142
I recently bought a new macbook ntb and have been manually bringing my stuff over from the old machine (2010 mbp) running el capitan. I copied the iTunes folder from the old machine to the new, and fired up iTunes. It does not show any of the music.

Any idea how to fix this?

Thanks.
 

fisherking

macrumors G4
Jul 16, 2010
11,251
5,561
ny somewhere
in tunes preferences, in advanced, is that pointing to the correct folder? check your music folder, make sure the right one is highlighted...
 

ghanwani

macrumors 601
Original poster
Dec 8, 2008
4,821
6,142
The path in preferences is correct.

Both old and new have iTunes 12.5.5.5.
 

ghanwani

macrumors 601
Original poster
Dec 8, 2008
4,821
6,142
The music is there. I have not rebooted, just restarted the iTunes app. Why would rebooting help? (Easy enough to try, just curious as to why it would help.)
 

ghanwani

macrumors 601
Original poster
Dec 8, 2008
4,821
6,142
Tried rebooting, didn't help.

I will try Apple Support next. Might as well take advantage of free support during the first 90 days.
[doublepost=1486350799][/doublepost]Called Apple Support. A lot less painful than I expected, other than being disconnected and having to call back in.

The resolution:

I had to go to File -> Add to Library. It brought up a selection of folders where I had to choose the base iTunes directory. Everything showed up minus the previously downloaded art work.

I'm all set. :)
 

fisherking

macrumors G4
Jul 16, 2010
11,251
5,561
ny somewhere
worse-case scenario, you could move all your music out of the music folder (ie to the desktop); delete the itunes folder in music, and re-import everything
Tried rebooting, didn't help.

I will try Apple Support next. Might as well take advantage of free support during the first 90 days.
[doublepost=1486350799][/doublepost]Called Apple Support. A lot less painful than I expected, other than being disconnected and having to call back in.

The resolution:

I had to go to File -> Add to Library. It brought up a selection of folders where I had to choose the base iTunes directory. Everything showed up minus the previously downloaded art work.

I'm all set. :)

great!
 
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