Help! My Macbook DVD drive doesn't "acccept" (pull in) discs...

[animefx]

First I need to clarify that there is no disc in there now (there was never a disc stuck in the drive)

I try to feed the superdrive a disc (cd or dvd) and it won't "pull" the disc in like it used to. I give it plenty of time and nothing happens. If I try to "force" the disc in nothing happens either, it will almost go in all the way but never fully. The eject button will make the sound and even push the disc out if I have it resting in the slot, but I can't get the Macbook to accept a disc (pull) it in.

Is there any software utility I can run to do some diagnostics on the drive, or possibly reset the position of the mechanical parts within the drive? I would rather not send it to Apple, because it will probably cost a lot of money, and I don't have Applecare.

 

[killmoms]

Is your machine more than a year old, then? If not, you're still covered under warranty. I had this happen in my PowerBook, and had to send it in and get the drive replaced. If you're not under warranty still, I suppose you could always just replace the drive yourself. Find a drive of appropriate height, and one of those disassembly guides, and go to!

 

[gkarris]

If you hold the mouse key down while turning on, it's supposed eject whatever's in the drive. This might reset the mechinism.

 

[bearbo]

Is your machine more than a year old, then? If not, you're still covered under warranty. I had this happen in my PowerBook, and had to send it in and get the drive replaced. If you're not under warranty still, I suppose you could always just replace the drive yourself. Find a drive of appropriate height, and one of those disassembly guides, and go to!

no macbook is one yr old yet.

go to apple store straight away.

 

[animefx]

ok, thanks for the tip. i forgot the hardware warranty was 1 year. they are over nighting me a box to ship it to them in.

i have until may 18th to get applecare, i'll wait until may 1st and then get it. $249 is probably worth it.

 

[killmoms]

For a laptop, definitely.

I did the same thing.