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raulfelippe

macrumors newbie
Original poster
Dec 1, 2018
1
0
Brazil
Help - Panic Report - Macbook Pro 13 (2016)


I was using google chrome, so when I opened google maps, the macbook crashed. I pressed the power off button, so when I turned on the macbook, this report appeared and the macbook returned to normal. But unfortunately, after two weeks I received this report, the screen of my macbook went dark. It looks like the brightness is at the lowest level. When I activate the flashlight of the phone, I can see the operating system of the macbook running normally. I called Apple and did the tests, but it did not work out. Tomorrow I'll take it to technical assistance. What does this report mean? Problem with the logic board? Sorry for my English. Thank you.



*** Panic Report ***

panic(cpu 2 caller 0xffffff800ea98e35): "Graphics firmware encountered an exception: 0xd, from EIP = 0xfb57\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversIntel-10.36.19.2/Common/GLKernel/Intel/skl/sched3/IGGuC.cpp:800

Backtrace (CPU 2), Frame : Return Address

0xffffff9145a2bc20 : 0xffffff800e46b1c6

0xffffff9145a2bc70 : 0xffffff800e593a74

0xffffff9145a2bcb0 : 0xffffff800e585d44

0xffffff9145a2bd20 : 0xffffff800e41d1e0

0xffffff9145a2bd40 : 0xffffff800e46ac3c

0xffffff9145a2be70 : 0xffffff800e46a9fc

0xffffff9145a2bed0 : 0xffffff800ea98e35

0xffffff9145a2bf30 : 0xffffff800ea975a2

0xffffff9145a2bf70 : 0xffffff800ea96bcc

0xffffff9145a2bfa0 : 0xffffff800e41c557



BSD process name corresponding to current thread: kernel_task



Mac OS version:

17G3025



Kernel version:

Darwin Kernel Version 17.7.0: Wed Oct 10 23:06:14 PDT 2018; root:xnu-4570.71.13~1/RELEASE_X86_64

Kernel UUID: 4C560F2C-3F3C-3423-B806-2C4D39D570A0

Kernel slide: 0x000000000e200000

Kernel text base: 0xffffff800e400000

__HIB text base: 0xffffff800e300000

System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)



System uptime in nanoseconds: 84690257289

last loaded kext at 12106865647: org.virtualbox.kext.VBoxNetAdp 5.0.10 (addr 0xffffff7f940a5000, size 28672)

loaded kexts:

org.virtualbox.kext.VBoxNetAdp 5.0.10

org.virtualbox.kext.VBoxNetFlt 5.0.10

com.avast.PacketForwarder 2.1

org.virtualbox.kext.VBoxUSB 5.0.10

com.avast.FileShield 4.0.0

org.virtualbox.kext.VBoxDrv 5.0.10

com.paragon-software.filesystems.ntfs 23.0.15

com.seagate.driver.PowSecDriverCore 5.2.7

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.23.37

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AppleHDAHardwareConfigDriver 281.52

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleGraphicsDevicePolicy 3.20.14

com.apple.AGDCPluginDisplayMetrics 3.20.0

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.7f11

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelSKLGraphics 10.3.6

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.eficheck 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AGDCBacklightControl 3.20.0

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.3.6

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleBacklight 170.12.6

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleTopCaseHIDEventDriver 135

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.iokit.IOUSBUserClient 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.20.14

com.apple.iokit.IOAVBFamily 683.1

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.7f11

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f11

com.apple.AppleGPUWrangler 3.20.0

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.AppleGraphicsDeviceControl 3.20.14

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.iokit.IOSurface 211.15

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleThunderboltEDMSink 4.1.4

com.apple.driver.AppleThunderboltDPOutAdapter 5.5.5

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 519.21

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 519.21

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOFireWireSBP2 4.2.8

com.apple.iokit.IOFireWireFamily 4.7.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 1614.1

com.apple.driver.AppleHIDKeyboard 205.1

com.apple.driver.AppleHSBluetoothDriver 135

com.apple.driver.IOBluetoothHIDDriver 6.0.7f11

com.apple.iokit.IOBluetoothFamily 6.0.7f11

com.apple.driver.AppleMultitouchDriver 1614.1

com.apple.driver.AppleInputDeviceSupport 1614.11

com.apple.driver.AppleHSSPIHIDDriver 53

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleHPM 3.1.3

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleHSSPISupport 53

com.apple.driver.AppleThunderboltNHI 4.7.3

com.apple.iokit.IOThunderboltFamily 6.7.9

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0



EOF

Model: MacBookPro13,1, BootROM 227.0.0.0.0, 2 processors, Intel Core i5, 2 GHz, 8 GB, SMC 2.36f97

Graphics: Intel Iris Graphics 540, Intel Iris Graphics 540, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445422D45474346202020

Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445422D45474346202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x159), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f11, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 33.2
 
Last edited:
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