Help please - FaceTime puzzle

[Girders]

Just upgraded my iPhone SE (2020) to iPhone 14 Pro.
Wiped SE to give to daughter and set it up using her existing Apple ID she uses for her iPad (and did transfer of apps and settings)
Her Apple ID is under Family sharing.

When I try to FaceTime her from my iPhone 14 it does not ring on the iPhone SE. It does ring and connect on her iPad.
She can initiate FaceTime call to me and it rings and connects on my iPhone and on my MacBook.
I can initiate FaceTime call to the iPhone SE from my MacBook and connects fine.

Reset iPhone SE has been activated with a SIM but does not currently have one installed as she won't be getting Cellular access (wifi only or hotspot to my data). Messages seem to work fine. Have tried all the usual steps - reboot, signing out of Apple IDs and back in again, checked for any blocks and to ensure FaceTime caller ID shows the same on my iPhone 14 and MacBook. All Screentime permissions all seem correct.

Tearing my hair out with a nine year old desperate for me to sort the phone so she can get it. Help Please!

 

[usagora]

I'm assuming by "it does not ring on the iPhone SE" that you mean it doesn't audibly ring NOR does it receive a visual notification of an incoming FaceTime call, correct? Here's Apple's official support article on your issue, though I'm not sure if it will help, and I'm sure you've tried some of these things already:

If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support

You need a cellular or Wi-Fi connection to use FaceTime on your iPhone or iPad. Otherwise, you might have issues for one of these reasons.

support.apple.com

 

[Girders]

Thanks. Yeah - doesn't notify at all on the phone but happily rings on iPad. And been through all of that. Have got a workaround by adding a second email address on the iPhone SE that she can be contacted on via FaceTime and that lets me call it provided I initiate the call to that email rather than her apple ID. Not ideal as the secondary email has other uses (as a family google account) but will do for now.