Help Please

[Jack Smith 2nd]

Hello

Can someone please help me?



I have a Mac app that encrypt files and i have encrypted a lot of videos, but something went wrong and the app was deleted and all the videos couldn't be unencrypted or found.



But when i get the info of the folder that i put them in, i found that the folder size was not change and the videos are still there but encrypted and hidden. So, i have unhide them using the terminal app in my mac.



Fortunately, all the videos have came back with its original sizes, but they are not in video format, and when i click on info, the video media format is written as (package) and do not play, and when i open the package i found all the small files in the package as bands in TextEdit Document format.



My question is: how can i get my videos back please?



Thanks

 

[Dave Braine]

Can you re-install the App?

 

[Jack Smith 2nd]

Can you re-install the App?

I did, but it did not fix the issue.

 

[09872738]

You might want to provide some more details on what exactly you did to encrypt mentioned files. i.e. What app did you use, what keys did u use, etc.

I'd assume you need the decryption keys corresponding to the encryption keys used in order to decrypt the encrypted files. Without keys I'd assume you're out of luck...

 

[Jack Smith 2nd]

You might want to provide some more details on what exactly you did to encrypt mentioned files. i.e. What app did you use, what keys did u use, etc.

I'd assume you need the decryption keys corresponding to the encryption keys used in order to decrypt the encrypted files. Without keys I'd assume you're out of luck...

I used MacKeeper app to encrypt the videos.

 

[09872738]

Uh... check this: https://discussions.apple.com/thread/8366833

I would second the view to stay away from this app.

However, for immediate purposes check step 7 from here: https://help.mackeeper.com/1.9/Engl...s/DataControl/SecuringFilesDataEncryptor.html

You'll need the password you used to encrypt the files. Good Luck.