If this post is in the wrong place, would you please move it for me and not throw it out?
I recently received a new replacement for an older imac by writing a serious letter about my perceived decline in the quality of apple products and my displeasure with the 'buy your warrantee' scam.
The email address worked, it was forwarded all over apple and I got rapid results.
Please let them hear from YOU too. I have a feeling that a petition would lead to a messy ending, so please copy and paste the following letter or even better, write your own because your circumstances and ideas will be different. I'm a drama queen. (please don't rant, rave or curse so you won't be dismissed as a potty mouth teenager)
If we forward this letter to every mac owner on earth, an incredible experiment of the internet in itself, a huge immoveable corporation will be forced to listen to the loyal users that made them. They sell a product. They need us. Do the math. people x $ = apple.
I signed the letter with my address and phone number.
Help Save Apple!
Send to: sjobs@apple.com
__________________________________________________ __________________________________
To Steve Jobs
Over the years loyal apple enthusiasts have made apple what it is today. The 'insanely great ideas' were compelling. Every innovation created bona fide improvements and capabilities. Your computers were something special. We also paid a high premium for a machine we trusted to provide genuine quality. We got it. They worked. I find it extremely disheartening that this is no longer the case. The last computer I owned that didn't require multiple repairs was a G3.
I am disappointed that your motivation appears to be to become mainstream and unveil a smaller gadget every year. They are nifty, but you have abandoned your desktop users with very cool, second-rate computers for which we are obliged to BUY a warrantee to ensure we can use for three years. You weren't 'thinking different' when you jumped on that bandwagon. That's just not right.
I wish you'd spend some time in your garage thinking, to decide if you have ideals or just a huge corporation.
Sincerely,
I recently received a new replacement for an older imac by writing a serious letter about my perceived decline in the quality of apple products and my displeasure with the 'buy your warrantee' scam.
The email address worked, it was forwarded all over apple and I got rapid results.
Please let them hear from YOU too. I have a feeling that a petition would lead to a messy ending, so please copy and paste the following letter or even better, write your own because your circumstances and ideas will be different. I'm a drama queen. (please don't rant, rave or curse so you won't be dismissed as a potty mouth teenager)
If we forward this letter to every mac owner on earth, an incredible experiment of the internet in itself, a huge immoveable corporation will be forced to listen to the loyal users that made them. They sell a product. They need us. Do the math. people x $ = apple.
I signed the letter with my address and phone number.
Help Save Apple!
Send to: sjobs@apple.com
__________________________________________________ __________________________________
To Steve Jobs
Over the years loyal apple enthusiasts have made apple what it is today. The 'insanely great ideas' were compelling. Every innovation created bona fide improvements and capabilities. Your computers were something special. We also paid a high premium for a machine we trusted to provide genuine quality. We got it. They worked. I find it extremely disheartening that this is no longer the case. The last computer I owned that didn't require multiple repairs was a G3.
I am disappointed that your motivation appears to be to become mainstream and unveil a smaller gadget every year. They are nifty, but you have abandoned your desktop users with very cool, second-rate computers for which we are obliged to BUY a warrantee to ensure we can use for three years. You weren't 'thinking different' when you jumped on that bandwagon. That's just not right.
I wish you'd spend some time in your garage thinking, to decide if you have ideals or just a huge corporation.
Sincerely,