Help Viewer Problem

[jtsimler3]

Has anyone else had this problem?: After clicking Mac Help on the top toolbar, the Help Viewer appears for about a quarter of a second and disappears. It won't let me open it. It's only been doing this the last couple of days.

Anyone?

 

[mkrishnan]

Has anyone else had this problem?: After clicking Mac Help on the top toolbar, the Help Viewer appears for about a quarter of a second and disappears. It won't let me open it. It's only been doing this the last couple of days.

Anyone?

I've been having a lot of trouble recently, but more of the takes-two-minutes-to-execute-a-search variety. But try this -- definitely worth a bookmark:

http://www.thexlab.com/faqs/helpviewer.html

 

[jtsimler3]

I've been having a lot of trouble recently, but more of the takes-two-minutes-to-execute-a-search variety. But try this -- definitely worth a bookmark:

http://www.thexlab.com/faqs/helpviewer.html

Wow. Thank you very much. It helped.

I really appreciate it. Thanks.

 

[mkrishnan]

Glad it worked! I've found that, whatever corrupts the help viewer prefs files or cache, I'm having the problem more and more frequently. Guess it means that one of my programs that I run help on is a bad, bad, bad Although, I mostly use help viewer for the MacOSX help. Hmmm...

But my issues mostly seemed to be solved by deleting the three prefs files and the one cache file, a trick I learned very recently right here on MacRumors.