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Help with iMac 4gb RAM upgrade?

allmIne

allmIne

macrumors 6502a
Original poster
Sep 17, 2008
771
0
United Kingdom
Hello all,

I realise this is a common problem, but my situation seems to be a little different. I'll try and keep this short while giving all the details. Would really appreciate any help.

I ordered a 4gb RAM upgrade from crucial.com/uk for my dads 2007 iMac, which came with 1gb standard. The new memory doesn't work!

The existing RAM stick is a 1gb 667 PC2 5300. However, and here is where my problem differs from the others - so is the crucial memory I just received.

Like many people, I've tried with the existing stick, and just one of the new 2gb sticks, and it works, giving 3gb. It doesn't work with both slots filled with the new sticks, or with a new stick in just one of the slots. The computer starts, but no gong sound, and nothing happens on screen - it remains blank.

I actually ordered through the crucial RAM tool, and got this.

Any help much appreciated folks!
 
So one stick works and other doesn't. Send it back, it may be defective

Call to customer service as said in the link
 
I just got my 4gb crucial memory today, and installed it without any problems. yours might be defective. or maybe you ordered DDR3 type memory and you old iMac only supports DDR2?? could be a reason too.
 
Hellhammer said:
So one stick works and other doesn't. Send it back, it may be defective

Call to customer service as said in the link
Click to expand...

Hi. Thanks for the responses!

Both sticks work fine in conjunction with the existing stick. I phoned Crucial this morning, they gave me an RMA number and a refund, as they don't currently have any different chip builds in stock, which they say is what I need.

Absolutely can't complain with the service, and the MBP RAM they sent worked perfectly, and was installed in seconds.

Ah well. At least it's dads computer and not mine! Lol.

Thanks all :) Hopefully anybody else having this issue will discover this thread...
 
allmIne said:
Hi. Thanks for the responses!

Both sticks work fine in conjunction with the existing stick. I phoned Crucial this morning, they gave me an RMA number and a refund, as they don't currently have any different chip builds in stock, which they say is what I need.

Absolutely can't complain with the service, and the MBP RAM they sent worked perfectly, and was installed in seconds.

Ah well. At least it's dads computer and not mine! Lol.

Thanks all :) Hopefully anybody else having this issue will discover this thread...
Click to expand...


Here is link for OWC RAM, it should work (call to them to confirm it before buying)
 
Hi Hellhammer,

Thanks very much for that link! Unfortunately it's US, and I'm in the UK :( Raging!

Thank you though, the help is very much appreciated :)

andy.
 
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