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SahDu

macrumors newbie
Original poster
Sep 12, 2006
10
0
Hey all! I could use a bit of help regarding the iTunes 7 installation. Each time I attempt to install I get an error message stating that "This installation cannot directly upgrade from the version of iPod software found on this computer. Please uninstall the iPod software and try again."

I have searched this error message both on Apple Support and a general Google search and ended up empty handed. Any suggestions? I have already tried uninstalling all old versions of iTunes and no success.

Thanks in advance for the help!
 
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Any idea where I can find it where it isnt bundled along iTunes 7? I cant seem to locate it :(. I'm currently attempting to install the update from 6-28, we'll see if that does any good. Thanks!
 
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No help when I installed the 6-28 iPod software. Still got the same error. Any suggestions? Thanks!
 
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Looks like Apple hasn't gotten to posting it because the new iTunes automatically updates it anyways. Doesn't help if you can't install it. :p

And you do have a 5G right?
 
Actually, I dont currently have a working iPod :(. Mine died. So I dont think that's the issue. I tried restarting and then installing...still nothing. I apologize for the issues!
 
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Ok, I fixed the problem. I'll explain it here in case others have the problem.

I used Windows Installer Clean Up - go here and scroll down to download. I then went in and removed all instances of the iPod Updater. This immediatly remedied the problem. Hope this helps to anyone with the same problem! Thanks winterdude for the help!
 
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