HELP WIth MACBOOK PRO

[macman4291]

I was on support and they didnt help me, I got stuck with some useless chick.....I have a macbook pro..and I want to delete everything on the computer so its like brand new.....all except all my music, videos, media from itunes..and my user name info....does any one know how,

 

[emac82]

I was on support and they didnt help me, I got stuck with some useless chick.

I think you meant to type "useless person".

I would think the easiest thing to do would be to back up everything you want, and do a format and reinstall, and put everything back on after that.

 

[triddent222]

Do you want to keep all of your files? that is, downloads, applications, etc? If so, Archive and Install. Else, backup everything you want to keep, then do a Clean Install.


useless chick. . .