help with my I Pad Pro

[Doris1]

I have the I Pad Pro and having a lot of problems with charging it. I have bought numerous cables and none of them work good. It will charge it for a while then says not charging.i even bought the 10' cables from Apple that said for the I Pad Pro and a charger from Apple. I have been reading discussion from other people on what is the best charger for it. The charger I bought is for two cables, and the top says for I pad and the other one says other. But neither works. The charger I have says
Model nokoko-10
Input AC100-240v 50/60 Hz 0.5A
Output DC 5V. 3100mA
I don't know if this is a strong enough charger for my I Pad Pro.
I would appreciate any help
THANK YOU,
Doris1

 

[FrisbeeK9]

I have the I Pad Pro and having a lot of problems with charging it. I have bought numerous cables and none of them work good. It will charge it for a while then says not charging.i even bought the 10' cables from Apple that said for the I Pad Pro and a charger from Apple. I have been reading discussion from other people on what is the best charger for it. The charger I bought is for two cables, and the top says for I pad and the other one says other. But neither works. The charger I have says
Model nokoko-10
Input AC100-240v 50/60 Hz 0.5A
Output DC 5V. 3100mA
I don't know if this is a strong enough charger for my I Pad Pro.
I would appreciate any help
THANK YOU,
Doris1

AppleCare+ -schedule an  appointment. Is what I would do.

 

[flaubert]

There is more to it than just the "strength" or amperage capability of the charger. The charger identifies itself to the iPad using a crude method involving the value of resistance pull-ups / pull-downs on the USB signaling lines, and if the iPad doesn't like what it sees it will charge slowly or not at all. I don't think that the Genius bar is going to be of much help to you; they will likely test it with a genuine Apple iPad charging brick, find that it is fine, and tell you to get rid of the third party charging brick. Have you lost the little Apple-supplied charging brick? If not, I would go back to that. They're only $29 I believe at the Apple store.