Hi!
I'm new and trying to find someone to help me with getting my computer to function again.
I have a Macbook pro maybe early 2011 with a regular harddrive and I'm uncertain what version of MacOS is running on it. One day it started to turn off during startup "for no reason". I am allowed to type the password and get a loading bar that works up to roughly 30% then the computer shuts down. I may start the computer in Safari guest mode.
Steps I've tried already:
Start in secure mode(shift) - gets the bar a bit further but with the same result
Clear RAM (ctrl-alt-r-p or whatever) - no result.
Recovery mode - no problem with disc partitions found. One possible reason is them both being almost completely full. - Found some info of the problem involving Filevault(no clue what this is really) and I have tried to shut it down or decrypt disc or reinstall MacOS but I can't login with mac drive password(either because I don't remember it or because there's something wrong)
Diagnostics - no error found
Suggestions? Would be so helpfull. My life is on the line(and my girlfriends photo library).
I'm new and trying to find someone to help me with getting my computer to function again.
I have a Macbook pro maybe early 2011 with a regular harddrive and I'm uncertain what version of MacOS is running on it. One day it started to turn off during startup "for no reason". I am allowed to type the password and get a loading bar that works up to roughly 30% then the computer shuts down. I may start the computer in Safari guest mode.
Steps I've tried already:
Start in secure mode(shift) - gets the bar a bit further but with the same result
Clear RAM (ctrl-alt-r-p or whatever) - no result.
Recovery mode - no problem with disc partitions found. One possible reason is them both being almost completely full. - Found some info of the problem involving Filevault(no clue what this is really) and I have tried to shut it down or decrypt disc or reinstall MacOS but I can't login with mac drive password(either because I don't remember it or because there's something wrong)
Diagnostics - no error found
Suggestions? Would be so helpfull. My life is on the line(and my girlfriends photo library).