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doalex

macrumors newbie
Original poster
Jun 7, 2021
7
0
Hi !

I need help with an issue with a VPN I just buyed to connect to my work computer. Help with the software team seems to be inexistant or so slow that I wont get an answer before Christmass time.

I'm able to connect to my job without problem, but after this I loose my Internet on my Mac.
I know it has to do with the routing and DNS, but I dont know how to fix it.

In the VPN config, I must check "Use default route" and "Use DNS" in my connection, because if not I'm unable to connect to my work environment.
I think this is the issue, but I'm unable to fix it.

I can provide info from the Terminal if needed. I've worked with Linus and some Unix system, so this is not an issue. I just need the command lines to fix this problem and use my VPN the right way !

Hope someone will be able to help me !

Thanks !
 

doalex

macrumors newbie
Original poster
Jun 7, 2021
7
0
I know... Not my decision and can't do anything about it.
 

doalex

macrumors newbie
Original poster
Jun 7, 2021
7
0
I'm using the Cloudflare's DNS :

1.1.1.2
1.0.0.2
2606:4700:4700::1112
2606:4700:4700::1002
 

mystery hill

macrumors 65816
Apr 2, 2021
1,066
4,028
Those are Cloudflare’s malware blocking IP addresses. Have you tested using their regular ones
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001

Or Google’s:
8.8.8.8
8.8.4.4
2001:4860:4860::8888
2001:4860:4860::8844

If you have checked the ‘Use default route’ then your internet traffic will be going via the workplace network so it’s possible that they are blocking it or have incorrectly configured their network settings.
 

doalex

macrumors newbie
Original poster
Jun 7, 2021
7
0
It did'nt work, even with the Google DNS.

What confuses me a lot, it is that it worked for a few days before starting to have this problem.

I use Zerotier to connect to my job, but I loose my connection from time to time, and it is sometimes slow.

I also use Google Remote Desktop, which I dont like because I cant my native iMac resolution.

At least I've got 3 ways to connect, but I would have liked to use the way my job provide.

If you dont have any other idea, I think I will have to stick with Zerotier and Chrome Remote Desktop.

Thanks for helping by the way !
 

mystery hill

macrumors 65816
Apr 2, 2021
1,066
4,028
In your Remote Desktop client do you have the IP address of your work computer or the hostname in the 'PC name' field?
 

doalex

macrumors newbie
Original poster
Jun 7, 2021
7
0
I've found the issue...

I must completely shut down Zerotier before connecting to the VPN.

This way I can do everything.

Command line :

sudo launchctl unload /Library/LaunchDaemons/com.zerotier.one.plist

Thanks for the help mystery hill !
 
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