Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

tumble2209

macrumors newbie
Original poster
Apr 8, 2018
8
0
Ive just bought an iphone 11 pro max with a possible faulty battery, as it wont turn on. Is there anyway to test if the battery is dead first, without taking phone apart?. Apparently, the phone was on 5% and put on charge over, but in the morning the phone was dead. Thanks.
 
Last edited:

tumble2209

macrumors newbie
Original poster
Apr 8, 2018
8
0
Does the phone function at all if connected to the charger?
Hi. No. Apparently he took it to a shop and they plugged a device into it and said there was no communication with the battery, so it was more likely the battery needs replacing. I just want to test it myself. Any suggestions? Thanks.
 

0128672

Cancelled
Apr 16, 2020
5,962
4,783
If you also have a Mac, you could buy the plus version of Coconut Battery. You can connect your phone via USB to the Mac, and get the stats that way.

 

JPack

macrumors G5
Mar 27, 2017
13,546
26,170
You have to take it out and test. There are battery testers used by repair shops, but in this case your best bet would be to replace the battery. Honestly though, it’s unlikely a 11 Pro would have such a bad battery it fails to boot.
 

ramram55

macrumors 6502a
Jul 27, 2012
829
189
It is one ive bought to try and repair.
Since you are fixing the phone buy the battery first, then install it yourself should be an easy one, lookup youtube for guidance. One part store I have dealt with is Gadgetfix.com. Keep the battery going that is the first step.
 

tumble2209

macrumors newbie
Original poster
Apr 8, 2018
8
0
Ive got one of those usb charging testers, so at least i can check if the phone is getting a charge. Ive never used it before, so would you know what the amps and voltage should be?. Thanks, Gary
 

ramram55

macrumors 6502a
Jul 27, 2012
829
189
You mentioned the repair store told you to replace the battery, it is a first step to you fixing the phone, it is easy work. Should there be screen replacement that is not bad too. It is a matter of how involve you wanted to. Buy the battery if you cannot get the phone back to life, then return the battery. At least you gain the experience with putting in the battery on phone, I have been changing batteries on phones for few years, Iphone X onwards are a piece of cake. Even screen changing is easy work.
 

tumble2209

macrumors newbie
Original poster
Apr 8, 2018
8
0
You mentioned the repair store told you to replace the battery, it is a first step to you fixing the phone, it is easy work. Should there be screen replacement that is not bad too. It is a matter of how involve you wanted to. Buy the battery if you cannot get the phone back to life, then return the battery. At least you gain the experience with putting in the battery on phone, I have been changing batteries on phones for few years, Iphone X onwards are a piece of cake. Even screen changing is easy work.
Hi. It was my friends phone which i have now bought off him. The shop advised him it could possibly be the battery. Ive just plugged a usb charging tester in it and it comes up 5.30 volts, but amps only flashes every 10 seconds showing only 0.02 amps. Is this likely to be charging port, battery or ic charging chip?. Thanks.
 

ramram55

macrumors 6502a
Jul 27, 2012
829
189
To make life easier, charge the phone for say 4 hours see the battery get some life. Then it comes back very low percentage. And see if the phone works, if it is working. Get a new battery and go from there. It does not hurt ask your
friend was the phone working before you took over.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.