How Does Your 5K iMac Appear?

[ghsDUDE]

When going into your Apple ID and looking at your devices - how does your late 2015 5K iMac appear?

Here's a screenshot of my old iMac that I'm getting rid of (on top) and my new 5K iMac (on the bottom)?

How come there's no image and iMac description on my new computer?

 

[redheeler]

Where are you going to look at your devices? I always use https://supportprofile.apple.com to see the ones registered to my Apple ID. I have manually registered my serial number and it's correctly identified as "iMac (Retina 5K, 27-inch, Late 2015)".

 

[ghsDUDE]

Where are you going to look at your devices? I always use https://supportprofile.apple.com to see the ones registered to my Apple ID. I have manually registered my serial number and it's correctly identified as "iMac (Retina 5K, 27-inch, Late 2015)".

https://appleid.apple.com

Login and look at your devices.

 

[Brookzy]

https://appleid.apple.com

Login and look at your devices.

Placeholder images for 2015 iMac and 2016 MacBook for me too.

Support Profile has the right images though.

 

[ghsDUDE]

Placeholder images for 2015 iMac and 2016 MacBook for me too.

Support Profile has the right images though.

View attachment 631395

Perfect - thanks! Same for me.