iPad Pro How hard is it to replace an iPad Pro 10.5 for yellow line in the screen?

[Escamilla16]

I bought my iPad Pro around one month ago, I noticed the line like 2 weeks ago, it hasn’t gone away and I already tried letting it full brightness with a white background overnight, it didn’t help. The line is faint, but it’s there. Another thing is that Airdrop absolutely sucks on this iPad, it doesn’t work anywhere except at my house, and even it isn’t as good as it was on my freaking 4th gen iPad, it worked beautifully on it. But this iPad has problems for example at college where everyone uses airdrop on the same network and it works perfectly for them, it takes a long time to see the available devices in airdrop and when I tap on one it never actually shares the file, it just stays in waiting... But I don’t know how to prove that at the Apple Store. I don’t have Apple care +.

And is it worth it to replace a brande new iPad with a refurbished one? Is a refurbished one different from a new one?


Thank you


Edit: and one more thing, do I have to give the box in which my iPad originally came in? What about the charger do I also have to give it? And does the refurbished iPad come with dents or scratches on the screen?

I also compared my iPad’s screen to another identical iPad and I did notice the difference, the screen on the other iPad was flawless and had no yellow line whatsoever.

 

[DeltaMac]

Take your iPad Pro to an Apple store. They will give you some choices, as you likely have a defective screen, which would be covered under warranty.
All Apple devices come with a 12 month warranty, which would cover repair or replacement for factory defects (AppleCare + would probably not apply anyway, unless you have accidental damage/dropped/cracked screen, etc.)
Use it.

 

[Escamilla16]

Take your iPad Pro to an Apple store. They will give you some choices, as you likely have a defective screen, which would be covered under warranty.
All Apple devices come with a 12 month warranty, which would cover repair or replacement for factory defects (AppleCare + would probably not apply anyway, unless you have accidental damage/dropped/cracked screen, etc.)
Use it.

I’ll go to an Apple store, the line is there, there’s no denying it, but I suspect that they will bitch about it and try not to replace my iPad. And do you know if I have to hand in my original box? I have never had a refurbished Apple product so I have no idea on what to expect.

 

[aakshey]

If you’re in the West they’ll probably replace on the spot. Box or accessories not needed.

 

[simonmet]

A line is a major defect. They’ll replace it no questions asked!

 

[CrazyForCashews]

If it's still under warranty then it should be a no brainer.

I’ll go to an Apple store, the line is there, there’s no denying it, but I suspect that they will bitch about it and try not to replace my iPad.

AFAIK Apple makes warranty claims as easy as pie. They hand out replacement devices out like candy.

 

[Newtons Apple]

I’ll go to an Apple store, the line is there, there’s no denying it, but I suspect that they will bitch about it and try not to replace my iPad. And do you know if I have to hand in my original box? I have never had a refurbished Apple product so I have no idea on what to expect.

IF there is a defect in your screen, Aplle will replace it. They will not bitch about it, they will honor their warranty. Your refurb will be as new. Look at it closely before you leave and put this behind you.

 

[Escamilla16]

IF there is a defect in your screen, Aplle will replace it. They will not bitch about it, they will honor their warranty. Your refurb will be as new. Look at it closely before you leave and put this behind you.

Do they replace it on the spot or do I have to wait some days? Because I use it for college and I can’t go without my iPad.

 

[ericwn]

Do they replace it on the spot or do I have to wait some days? Because I use it for college and I can’t go without my iPad.

You should have that conversation with Apple. What they can do locally depends on certain factors that nobody but them will know.

 

[Newtons Apple]

Do they replace it on the spot or do I have to wait some days? Because I use it for college and I can’t go without my iPad.

It depends.

First of all do an encrypted backup via iTunes before going to the Apple Store.

They will either replace it on the spot or repair it. If they are going to repair they might do it in the store while you wait but they also may have to send it in to be repaired.

They will not give you a loaner while yours is getting replaced.