How long does the Note 7 refund take?

[mclld]

They received my Note 7 almost two weeks ago and I haven't heard anything from them. I called and they rep I spoke to didn't know anything either

 

[MRU]

They received my Note 7 almost two weeks ago and I haven't heard anything from them. I called and they rep I spoke to didn't know anything either

Was it returned to a carrier or direct to Samsung ?

 

[robotica]

You could also do a charge back from your card?

 

[Boricobain]

Did you guys switched to apple after returning your note 7 ?
I did and i am still learning the ios system. Can i download to my iphone what i had on Samsung Cloud ?

 

[MRU]

Did you guys switched to apple after returning your note 7 ?
I did and i am still learning the ios system. Can i download to my iphone what i had on Samsung Cloud ?

Anything in particular on Samsung cloud that you require.

TBH I would never recommend Samsung or even Apple's backup solely. Using a Google or iCloud account you can keep your contacts stored in the cloud and available cross platform. Photo's always Google Photos for ease and cross platform access...

I can't find a way of accessing Samsung cloud data on PC / Mac ..

 

[macfacts]

Did you guys switched to apple after returning your note 7 ?
I did and i am still learning the ios system. Can i download to my iphone what i had on Samsung Cloud ?

I returned my Note 7 yesterday at a Samsung store because I got an update on Friday night that limited the charging to 60%. Was fast and no problems. I went back to my Note 3.

 

[Klyster]

First exchange took a week or two, got a J5 in the interim.
Second exchane was instant. I guess it depends on stock in some places.

 

[Boricobain]

Anything in particular on Samsung cloud that you require.

TBH I would never recommend Samsung or even Apple's backup solely. Using a Google or iCloud account you can keep your contacts stored in the cloud and available cross platform. Photo's always Google Photos for ease and cross platform access...

I can't find a way of accessing Samsung cloud data on PC / Mac ..

I mainly wanted the pictures that i had on my Note7, but thankfully i also stored them on my mini sd card. I believe that i can pass them to my iphone via the computer.

 

[MRU]

I mainly wanted the pictures that i had on my Note7, but thankfully i also stored them on my mini sd card. I believe that i can pass them to my iphone via the computer.

Yes you can do that without issue

 

[Boricobain]

Yes you can do that without issue

Thank you so much for your time and help. Now i have to wait until i get my 7plus 128 jet black. The store gave me a "loaner" iphone SE until i get the one i ordered.

 

[mclld]

Was it returned to a carrier or direct to Samsung ?

I dealt with Samsung directly

 

[From A Buick 8]

I am still using my note 7, however I have received a full refund from Verizon for all monies spent on my original note7 and the replacement one. Samsung will of course be different.

Like someone said above for the back up, I would suggest you use Google apps going forward (if you plan on switching back to android at some point)

 

[mclld]

Still no refund, they lost my first check and I am waiting on a replacement

 

[Suckfest 9001]

Anything in particular on Samsung cloud that you require.

TBH I would never recommend Samsung or even Apple's backup solely. Using a Google or iCloud account you can keep your contacts stored in the cloud and available cross platform. Photo's always Google Photos for ease and cross platform access...

I can't find a way of accessing Samsung cloud data on PC / Mac ..

Why wouldn't you recommend Apple's iCloud backup? I've had my contacts tied to my Apple ID for many years, and it has never failed to sync instantly...

 

[jamezr]

Why wouldn't you recommend Apple's iCloud backup? I've had my contacts tied to my Apple ID for many years, and it has never failed to sync instantly...

My only ding on iCloud is it is platform specific....where as Google for contacts and calendar is platform agnostic.