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The Game 161

macrumors Nehalem
Original poster
Dec 15, 2010
31,517
20,729
UK
Any clue? my friend has just smashed the bottom and runs all the way up the screen. What will her next step be?

send it off to samsung? that the only option? how much would a screen replacement be? will it be more due to the type of screen it is?

it was bought sim free
 
It will definitely be more costly and that's the most expensive part of that device since its curved and has very specific manufacturing processes......the screen itself on the plus model is 150-200 in value....your friend should have had insurance on such an expensive device......
 
It will definitely be more costly and that's the most expensive part of that device since its curved and has very specific manufacturing processes......the screen itself on the plus model is 150-200 in value....your friend should have had insurance on such an expensive device......
She's only had it 2 days but yes big mistake
 
From a quick search, it looks like the outer glass (with no LCD) will be about $30 - $40. But that requires separating the top layer of glass from the actual display, which is a tedious and very easy to mess up and destroy the entire panel. I'd suggest contacting Samsung and see what they'll do for you. It most likely won't be a free replacement but it'll be the best quality screen. Third party displays are never the same.
 
Send it to Samsung and get them to provide a quote is the best thing to do. If your friend has house insurance tell her to check as that could very well cover it anyway, a lot of policy's in the UK do these day's regardless if it was bought SIM free or not.
 
several years back I had to RMA a screen repair of my Galaxy Note 2 to Samsung. They did a fine job, service was superb, but it did cost 200 dollars.
 
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