Does anybody know how to cancel a MobileMe subscription? According to the Apple help pages, there should be a 'cancel subscription' button in the account options but I cannot find it anywhere. I have also sent two requests using the form in the Apple MobileMe support pages with no response. I have just checked the support site: Apple now seem to be offering a 'chat' rather than a form to fill out, but the chat is greyed out and marked 'currently unavailable', so I am a bit mystified as to what to do.
Any ideas?
Ah Ah Ah, This is another Apple joke !!!! you're stucked now !!! and for how long ??? one year ?
and you've send ONLY 2 requests ? be prepared for a long and hard road... or forget it right now!
After having myself sent letters, filled online forms on Apple support site and even called support with
NO answer or help I've been said by Apple to "
use the appropriate selection here:"
http://www.apple.com/feedback , and as you can see by yourself
there is NO feedback section devoted to dotMac or Mobile Me, Ah Ah Ah, just another Apple joke!
No "
cancel subscription button" for you, not surprising... but do not even try to give your feedback...they are so sure of they right (or the power of their lawyers and dumbness of their customers), and there are so many "
Church of Apple" followers around there to defend the
, they just do not need your opinion, your money is enough, thanks.
More seriously, I myself
will not renew my DotMac finishing in 2 days time (oups, what about the
free 30 days, where are they ???? someone can answer ?),
and really now I took the decision to quit Apple,
I FEEL FREE my friend, FREE !
- no immobilise me thing I didn't want in the first place,
- no computer upgrade to run this new thingy (Oh, yes that is called "innovation", it will work, maybe before christmas...if you buy "Snow leopard"
...and if you keep your computer up to date, an Apple at least
...)
Nowadays, when you take a subscription it is
for life my friend...
and you sign with your blood, read your TOS, Apple have rights, you don't have any:
Quote:
Apple reserves the right to modify or stop the Service (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice to you. Without limiting the foregoing, Apple may post on our website and/or send email to your MobileMe account, notice of such changes to the Service. It is your responsibility to review our website and/or check your MobileMe email address for any such notices. You agree that Apple shall not be liable to you or any third party for any modification or cessation of the Service.
and
Quote:
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. APPLE AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN PARTICULAR, APPLE AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) YOUR USE OF THE SERVICE WILL BE TIMELY, UNINTERRUPTED, SECURE OR ERROR-FREE; (III) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF THE SERVICE WILL BE ACCURATE OR RELIABLE; AND (IV) ANY DEFECTS OR ERRORS IN THE SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICE WILL BE CORRECTED.
Quote:
Subject to any specific license agreements for various .Mac software features (including third party software), Apple may change, suspend or discontinue any (or all) aspects of .Mac at any time, including the availability of any .Mac feature. Apple may also impose limits on the use of or access to certain features or portions of .Mac, or restrict your access to any part or all of .Mac, in all cases without notice or liability.
Yes you should do your best to cancel right now before it is too late because you will have to upgrade your Apple computer, OSX etc... every other day at a cost...
only to not loose you new "i-life" in the "cloud"...
Maybe with some luck, in your country, this TOS will be considered abusive by a court of Justice, if you really want to defend your consumer rights...
For my part
I'm back on earth with a simple gmail thing, I'm done with Apple
I know, i cannot trust Google, but at least it runs on my 6 old Apple computers at home and I'm not forced to pay for new Apple products I do not want,
Thanks,
An ex Apple-FANboi
