How to display Outlook email junk mail folder in Apple Mail app

[mrochester]

Hello.

Outlook has a junk mail folder when logging in via the web interface.

Does anyone know how to make this junk folder appear in Mail on my Mac so that I can see the messages in it rather than having to login via the web interface?

Many thanks.

M.

 

[akash.nu]

When you configure the emails all the folders on the server should automatically sync with your device. Do you not see it or do you not get emails synced properly?

 

[bogdanw]

Get Account Info - Quota Limits - Spam - Show messages https://support.apple.com/guide/mail/view-email-account-information-mlhlp1193/13.0/mac/10.15

 

[BrianBaughn]

Is this a new issue with Catalina? How is the Outlook.com email set up (IMAP or Exchange)?

 

[mrochester]

Is this a new issue with Catalina? How is the Outlook.com email set up (IMAP or Exchange)?

It's Exchange.

Get Account Info - Quota Limits - Spam - Show messages https://support.apple.com/guide/mail/view-email-account-information-mlhlp1193/13.0/mac/10.15

Thanks for that. I can see a folder called 'Junk' with zero messages and size (which is currently correct). However when I select 'Junk' and click 'show messages' another tab opens saying 'no mailbox selected'.

 

[bogdanw]

Thanks for that. I can see a folder called 'Junk' with zero messages and size (which is currently correct). However when I select 'Junk' and click 'show messages' another tab opens saying 'no mailbox selected'.

Hope this helps

https://imgur.com/a/lNZPkou

https://imgur.com/a/lNZPkou