My iOS devices connect and reconnect when connecting to my Mac. But it happens intermittently (around 5 times a week). Is there any way to fix it permanently?
What I have noticed:
Steps I have tried:
My Mac is a Mid-2015 Mac running 12.6.3 (I can’t update past this, due to the age of the system).
What I have noticed:
- It only happens with devices that have a larger battery. It does not affect older devices that have smaller batteries.
- Using the terminal command "sudo killall -STOP -c usbd" fixes it instantly and then it will connect properly. But it’s annoying to have to enter this all the time.
- Sometimes unplugging the device and replugging it fixes it, but not always. Sometimes it will be fixed if I plug it in a different port, but not always.
- If the devices are more than 70% charged, it doesn’t happen.
Steps I have tried:
- Purchased a brand-new official lightning cable.
- Took my Mac to the Apple store. It actually had some repairs done a while back. Apple tested everything multiple times and said they can’t find anything. It never happens when I bring it to the store. So I can’t show it to them. I've shown them a video, but they say they've tested everything and can't find any issue.
- I’ve tried resetting SMC and NVRAM.
- I’ve tried resetting location and privacy on the iOS device.
- I’ve ensured my Macbook Pro is up-to-date.
My Mac is a Mid-2015 Mac running 12.6.3 (I can’t update past this, due to the age of the system).