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Thor774

macrumors regular
Original poster
Sep 14, 2007
230
30
I am troubleshooting an issue where the PIA VPN app breaks the Mail Privacy Protection function on macOS Sequoia. Since I installed their app, my mails show “Your network preferences prevent content from loading privately” and you have to manually press the “Load Content Directly” button if you want to see your mail normally. It doesn't matter if the VPN app is closed and with the VPN tunnel inactive, just by having the PIA VPN app installed the problem arises.

For several years I had Cyberghost VPN and didn't encounter any issues, but in the past, I have seen other VPN apps like Express VPN conflict with Mail Privacy Protection too.

When the VPN is connected, the error message disappears as expected because Mail is using the VPN to load remote content.
By mistake, I pressed the X on the message “Remote content was loaded through your current VPN configuration” on the top of a mail message, and now this dialog isn't being displayed anymore. I am trying to get Mail to display this dialog again when it is using the VPN tunnel to display remote content. This will help me to troubleshoot the issue I am having, but haven't found any way to reset Apple Mail warning messages.

Does anyone know a way to make Apple Mail display again this message over mail messages that are being loaded through the VPN tunnel?

It is strange that Apple doesn't offer a way to get this message back, or a way to reset all warnings in Mail, so these kinds of messages can be displayed again if you have dismissed it once by clicking on the X.

I really appreciate your help with this.
 
System settings -> Notifications: does right-click on offending application and selecting "Reset notifications..." have any effect on this?
 
System settings -> Notifications: does right-click on offending application and selecting "Reset notifications..." have any effect on this?
Just tested and it didn't bring back the notification.
Thank you, though, I didn't know that option existed.
 
There might be one small problem - it can not be 100% obvious which app would need its' notifications to be reset. It might not be Mail itself...
 
I think these notification settings under macOS System Settings control notifications that show in Notification Center, not internal dialogs inside apps. I think that's why the reset notification did nothing for this issue.
I think it is one of those strange things that was just left out by the developers. It is something I have never put attention to in all the years I have worked with macOS. I'm starting to believe there is no way to get this dialog back if you have already discarded it once by closing it from the X.
 
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