How to recreate MobileSync folder?

[travellingdawg]

Hi,

I just moved from a 2013 MacBook Air to a 2020 MacBook Pro (running Catalina 10.15.5), and now I can't back up any of my iOS devices.

On the Air, I had made a symbolic link in the MobileSync folder to an external HDD, so I suspect that's what caused the issue.

When I go to the Application Support directory on the Pro, I can see the MobileSync directory.

$ pwd
/Users/kellymorrison/Library/Application Support
$ ls -l
--- lots of lines omitted here ---
drwx------ 3 kellymorrison staff 96 Mar 5 2015 Microsoft
drwxr-xr-x 5 kellymorrison staff 160 May 1 2016 MobileSync
drwx------ 4 kellymorrison staff 128 Apr 13 22:10 Mozilla

However, when I try to see what's in the MobileSync directory, I get errors:

$ ls -l MobileSync/
ls: : Operation not permitted
$ sudo ls -l MobileSync/
Password: <omitted>
ls: : Operation not permitted

Is there any way to reset the MobileSync directory? I've tried renaming it, deleting it... nothing works.

 

[topcat001]

Is Terminal allowed full disk access? You can set it up from System Preferences -> Security & Privacy -> Privacy -> Full Disk Access and adding Terminal to the list.

 

[travellingdawg]

Aha, that seems to have done it! Thank you so much!