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How to remotely connect and control grandads mac
- Thread starter m11rphy
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Yep, it was posted as first reply, almost two weeks ago.
I guess I should have used a fancy link, as it might not have been clear from the URL.
iChat does all of this, it's free and it's really easy to use. You can use audio at the same time too, so you can talk him through stuff while you show him, on his screen.
TeamViewer is easy but requires the other party to tell you their ID and password for the session.
I don't know how savvy your Grandpa is but I get frustrated easily when dealing with people that say, "I don't have a password"... or "I don't have a blue box with a white circle and two blue arrows going left and right" or simply have difficulty relaying that simple information even though you've shown them where the box is etc etc.
I would get a free LogMeIn account, install it on his computer, give it a password that you know, and then can log in whenever you want, without him having to activate anything.
I don't know how savvy your Grandpa is but I get frustrated easily when dealing with people that say, "I don't have a password"... or "I don't have a blue box with a white circle and two blue arrows going left and right" or simply have difficulty relaying that simple information even though you've shown them where the box is etc etc.
I would get a free LogMeIn account, install it on his computer, give it a password that you know, and then can log in whenever you want, without him having to activate anything.
This is a great solution. I use this to help anyone with a Mac who needs help. They all have iChat, and all they have to do is launch it, and accept my screen sharing request...