iPhone X How to reset iPhone X?

[intz2nu]

I need to return my AT&T Next iPhone X back to Apple for an exchange due to some flaws I've noticed. What do I need to do to clear the phone and maybe reset things prior to returning it?

 

[Appl3FTW]

I need to return my AT&T Next iPhone X back to Apple for an exchange due to some flaws I've noticed. What do I need to do to clear the phone and maybe reset things prior to returning it?

You need to restore the phone. Plug in iTunes and press restore.

 

[cwosigns]

General — Reset — Erase All Content and Settings

 

[Newtons Apple]

I think you also need to turn off Find My Phone before resetting.

 

[maflynn]

iPhone X and iPhone 8: How to reboot, reset, or enter DFU mode

How to put your iPhone X or iPhone 8 into DFU mode

1. Plug your iPhone X or iPhone 8 into your Mac or PC.
2. Make sure iTunes is running.
3. Turn Off your iPhone X or iPhone 8 (if it isn't already).
4. Press and hold down the On/Off button on the right side of your iPhone for 3 seconds.
5. Press and hold down the volume down button on the left side of your iPhone while still holding down the On/Off button.
6. Keep holding both buttons down for 10 seconds. (If you see the Apple logo, you've held them too long and will need to start again.)
7. Let go of the On/Off Button but keep holding the volume down button for about 5 seconds. (If you see the "Plug into iTunes" screen, then you've held it too long and will need to start again.)
8. If the screen stays black, that's it! Your iPhone 7should now be in DFU mode.

At this point, iTunes should show you an alert saying it's detected your iPhone 8 or iPhone and will allow it to be restored.

Reminder: If you see any logos on your device, you might be in Recovery Mode, but you're not in DFU mode. If Recovery Mode works, great. If not, try for DFU Mode again.

 

[bhayes444]

Apple’s guide (it seems like erase all content and settings does turn off find my iPhone): https://support.apple.com/en-us/HT201351

 

[eagleglen]

I think you also need to turn off Find My Phone before resetting.

I’ve noticed the Apple support page says to turn off Find My IPhone first, but if you just do Erase All Content and Settings, it will prompt you to turn off FMiP before proceeding.

 

[intz2nu]

Thanks everyone for your prompt replies. Okay so here's what I did I did what cwosigns mentioned and hopefully this did it as I didn't wanna remove the cable from the box to plug it in my pc. This was my first iPhone so mind me being a bit of a newbie with this. Can anyone please tell me if what I did by going to General in Settings and selecting Reset, and Erase everything, etc was fine? Or MUST the device be plugged into a pc or mac? I also have no idea what is or how to get iTunes running.https://forums.macrumors.com/members/cwosigns.200753/

 

[Tallfish0919]

iPhone X and iPhone 8: How to reboot, reset, or enter DFU mode

This is the wrong procedure for the iPhone 8 and x dfu mode. It will not work.

 

[C DM]

This is the wrong procedure for the iPhone 8 and x dfu mode. It will not work.

What works then?

 

[Newtons Apple]

Turn off “find my phone” and then reset. Done.

I usually do that as I am walking into the Apple store.