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garycurtis

macrumors 6502
Original poster
I'm going in circles trying to setup the outgoing server (SMTP) for my mail account. Incoming is fine. My normal email is through Gmail.com.

Every time I select the outgoing account, I get the message — "server offline". I'm going in circles here. And I've got David Pogue's Missing Manual open in my lap.

Obviously I am overlooking some detail.
 

ricede

macrumors regular
Aug 16, 2010
170
11
Inside
You are not necessarily missing something.

From experience - Apple mail setup can be tricksy at the best of times. Is it Pop to Imap that you are trying to set up ? Both Lion & Mountain Lion setup Imap by default.

Here in India we have had some trouble with gmail SMTP not working, over the last couple of days. It now seems to have sorted itself, but its possible that there could be an ongoing problem their end.
 

garycurtis

macrumors 6502
Original poster
thanks. What I don't understand in the Outgoing setup is the line "Description", above the SMTP address line.

Here is the error message I continuously get:
 

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Weaselboy

Moderator
Staff member
Jan 23, 2005
34,482
16,197
California
I'm going in circles trying to setup the outgoing server (SMTP) for my mail account. Incoming is fine. My normal email is through Gmail.com.

Every time I select the outgoing account, I get the message — "server offline". I'm going in circles here. And I've got David Pogue's Missing Manual open in my lap.

Obviously I am overlooking some detail.

You should not have to manually configure anything. Remove the GMail account then add it back in Mail. When you click the plus sign to add the account just enter your name, GMail address and PW and click on though. Mail will fill in all the correct server info for you and it will work.

I assume here you have gone to gmail.com and enabled IMAP.
 

ricede

macrumors regular
Aug 16, 2010
170
11
Inside
The Description box is just somewhere to put a name you want to call it. Its irrelevant so dont worry about it. Just leave Gmail there - its fine.
 

garycurtis

macrumors 6502
Original poster
It ain't working. After going to gmail and enabling imap, I then went to Mail, deleted the old account, and then added a new account -- again my gmail info. Here is the message I got while doing so:
 

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Weaselboy

Moderator
Staff member
Jan 23, 2005
34,482
16,197
California
It ain't working. After going to gmail and enabling imap, I then went to Mail, deleted the old account, and then added a new account -- again my gmail info. Here is the message I got while doing so:

When you turned on IMAP at gmail.com are you sure you clicked save settings at the bottom of the page before you left?

Beyond that, if you are absolutely positive (?) you have your UN/PW correct, you are doing everything right.

Maybe try logging out of gmail.com and manually log back in just to make sure you have the right password info.
 

garycurtis

macrumors 6502
Original poster
Nothing working yet. I even tried going into library and threw away the plist settings for Mail.

When I get some energy after resting I'll take a screenshot of the Setup configuration in gmail. That's where the Pop, and Imap options are.
 

garycurtis

macrumors 6502
Original poster
Here's the latest stumbling in a screenshot. Now, neither the outgoing or inbound mail is working.

The 2nd screenshot shows my pop setup parameters in my email program, Google Mail. Any ideas?
 

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garycurtis

macrumors 6502
Original poster
Got it fixed. Google Mail (my email program) has instructions under the settings pull down menu. The pop, ipop submenu tells what to do.

One thing left out, however, is the TLS security code which is requested in an empty window at the very bottom of the MAIL>Preferences Window. It's absolutely needed, but if you click on the window, a preset with security addresses for your Mac populates the window. Click OK, and everything works smoothly.
 
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