So Apple ID Balance has a cap of $2,000. I had $1,901 on my Apple ID balance and two $100 gift cards for my $2,030 iPad purchase.
Tried applying balance and two gift cards = first gift card declined
Tried applying second gift card before first one = second gift card declined
Tried swapping a third gift card out for the one of the two = third gift card declined
Sales department couldn’t figure it out, transferred me to customer service, they couldn’t figure it out, transferred me to iTunes store, they confirmed gift cards had balances on them and should work. Transferred back to sales, same issue.
Three hours took my patience away and I was forced to use Apple account balance and my own money for the rest.
Are we seriously not allowed to combine over $2,000 of Apple account balance and gift cards? I mean, my next purchase is going to be a Mac and would love to combine Account balance and gift cards.
The next morning, I was able to successfully add all three gift cards to my Apple Account balance.
Anyone experience something like this before and know the solution on how to combine apple ID balance & gift cards for $2,000+ purchases?
Tried applying balance and two gift cards = first gift card declined
Tried applying second gift card before first one = second gift card declined
Tried swapping a third gift card out for the one of the two = third gift card declined
Sales department couldn’t figure it out, transferred me to customer service, they couldn’t figure it out, transferred me to iTunes store, they confirmed gift cards had balances on them and should work. Transferred back to sales, same issue.
Three hours took my patience away and I was forced to use Apple account balance and my own money for the rest.
Are we seriously not allowed to combine over $2,000 of Apple account balance and gift cards? I mean, my next purchase is going to be a Mac and would love to combine Account balance and gift cards.
The next morning, I was able to successfully add all three gift cards to my Apple Account balance.
Anyone experience something like this before and know the solution on how to combine apple ID balance & gift cards for $2,000+ purchases?