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caghanakyol

macrumors newbie
Original poster
Jun 27, 2022
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Hello everyone. I have a phone repair center in Turkey. Many costumers come to my store and ask me "Can you unlock my icloud?". But I cant help them because I dont how to do that. Anyone can help me about this problem?
 

MajorFubar

macrumors 68020
Oct 27, 2021
2,175
3,829
Lancashire UK
You can't. If a phone or device is linked to someone else's iCloud or Apple ID, the original owner needs to unlock it.
If they mean they have forgotten their own passwords, they can change the passwords by following these instructions:

 
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Weaselboy

Moderator
Staff member
Jan 23, 2005
34,489
16,217
California
Moderator Note:

Only Apple with proof of ownership can unlock a phone like that, so nobody here will be able to help you.

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