HP DeskJet Printer doens't work with BIG SUR 11.4

[Mchuv]

After an Big OS Update my HP DeskJet HP 4615 stoped working , it displays the next error: "Error in filter" it also display a message saying that the size of the paper is not supported by the printer, but i'm using A4 paper.

Two moth ago I also had problems with the same printer, I updated the printer driver and it started working, but not it doesn't work.

It's very disapointing that BigSur have a lot of compatibility problems with hardware.

PD: I now that some months ago the problem was that HP didn't renewed it's certificates for their printer drivers, and it caused the problems.

 

[Isamilis]

It looks like issue on paper size. Have you tried save the doc to pdf first, and print from Preview app? I had few times success using this workaround.

 

[Mchuv]

It looks like issue on paper size. Have you tried save the doc to pdf first, and print from Preview app? I had few times success using this workaround.

Thank you, it worked, if I print a PDF it works, but if I print using WPS office , my daiyli office program it doesn't, but if I select the option "scale to fit paper size" it works, maybe the WPS is not compatible with Big Sur 11.4, I used my printer 6 weeks ago and it worked.

Thank you again.

 

[Isamilis]

You’re welcome. Happy this worked for you.