I AM CURIOUS, RED (APPLE): new hd voids Applecare?

[California]

I am curious. Does anyone know for SURE if having an Apple certified tech at an established shop dropping a new hard drive into a warrantied machine voids AppleCare?

I don't understand why. Especially if the hd is brand new in wrapper?

 

[eva01]

depends on what type of "warrantied" machine we are talking about. A powermac sure that is fine. a powerbook i don't think is fine

 

[mklos]

I am curious. Does anyone know for SURE if having an Apple certified tech at an established shop dropping a new hard drive into a warrantied machine voids AppleCare?

I don't understand why. Especially if the hd is brand new in wrapper?

It doesn't matter if the tech is AppleCare Certified, if its not done in an AppleCare Certified Service Center, then his/her's AppleCare Certification doesn't mean squat to Apple. Therefore, the work he/she does voids the warranty on any in warranty Mac where a hard drive isn't user serviceable part. Its the way every company does things. You can't take your Chevy Corvette to a Dodge garage and have it worked on just because the tech thats working on it is certified to do so and have it covered under warranty. Its just Apple's way to making sure its absolutely done by someone who knows what they're doing. Thats part of AppleCare, is that you get service from someone thats trained and certified to service Macs without a doubt and not just someone who just "thinks" they know a lot about Macs and may screw something up.

 

[rainman::|:|]

You could... check your warranty. It's on a little piece of paper, black text, little writing, can't miss it. Personally I think Apple themselves (not just an Apple Certified) has to do it, or there needs to be a reason to do it, the idea here is Apple can't provide insurance for your laptop if you open it up on a whim. Too much chance things will go wrong while you're unnecessarily mucking about in there.

 

[California]

It doesn't matter if the tech is AppleCare Certified, if its not done in an AppleCare Certified Service Center, then his/her's AppleCare Certification doesn't mean squat to Apple. Therefore, the work he/she does voids the warranty on any in warranty Mac where a hard drive isn't user serviceable part. Its the way every company does things. You can't take your Chevy Corvette to a Dodge garage and have it worked on just because the tech thats working on it is certified to do so and have it covered under warranty. Its just Apple's way to making sure its absolutely done by someone who knows what they're doing. Thats part of AppleCare, is that you get service from someone thats trained and certified to service Macs without a doubt and not just someone who just "thinks" they know a lot about Macs and may screw something up.

Well, keep it quiet but I did just that with a warrantied ibook. New HD AND Superdrive. I guess I'd better keep the oem Apple drive/combo drive just in case. The tech was replacing -- free under Applecare -- the faulty trackpad and had to open the whole thing up anyway for the brand new palmrest/top case.

 

[mad jew]

If you have a problem in future and need to call on your warrantee, you should be fine assuming the problem isn't related to either the hard drive or the Superdrive. It'd be a pretty grumpy Apple Support person to say otherwise.

 

[yg17]

If you have a problem in future and need to call on your warrantee, you should be fine assuming the problem isn't related to either the hard drive or the Superdrive. It'd be a pretty grumpy Apple Support person to say otherwise.

But on a notebook, there's a lot involved with installing a new hard drive or optical drive, who's to say you didn't screw something up while taking the thing apart? I'd say with a notebook, Apple would win. Now, if its a PowerMac where it's as simple as popping off the side and sliding the new drive in, there's no way Apple could blame, say, a bad logic board on the installation of a new hard drive.

 

[California]

But on a notebook, there's a lot involved with installing a new hard drive or optical drive, who's to say you didn't screw something up while taking the thing apart? I'd say with a notebook, Apple would win. Now, if its a PowerMac where it's as simple as popping off the side and sliding the new drive in, there's no way Apple could blame, say, a bad logic board on the installation of a new hard drive.

I didn't do the switch myself. The Apple tech did who put the new palmrest/top case on it did -- under warranty.

It was easy to do the hd/superdrive upgrade because the iBook was already taken apart for the new topcase.

Don't know if you know but changing out a hard drive and superdrive is a matter of brackets and cables, once you are inside the machine. Very easy.

 

[stevep]

You can't take your Chevy Corvette to a Dodge garage and have it worked on just because the tech thats working on it is certified to do so and have it covered under warranty.

You can in the UK, without your warranty being affected.....

 

[Mord]

as long as you do not damage the rest of your mac then the warranty is unaffected, weather with a powerbook ibook or powermac, it's quite clear in the warranty slip, as long as you are not doing major modifications in a way unintended by apple (like putting a HD in the zip bay of a PMg4) your warranty is in tact but just does not cover the part you replaced.

 

[840quadra]

OFF TOPIC

You can't take your Chevy Corvette to a Dodge garage and have it worked on just because the tech thats working on it is certified to do so and have it covered under warranty.

Actually yes you can (and I won a similar battle with my VW) thanks to a little thing called the Magnusson Moss Warranty Act.

http://www.sema.org/main/semaorghome.aspx?ID=8124

The law for Automobiles also goes into regards to aftermarket upgrades (within reason) and protects the owner from buying "dealer only" or "Manufacturer specific" parts

 

[mklos]

Whatever! You're missing the point I was trying to get across.....