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camelia

macrumors 6502a
Original poster
Apr 3, 2015
714
123
Mexico City
Hello,

After installing macOS Big Sur in my MBP 15" Mid 2014 Intel i7 2.8 GHz 16 GB NVIDIA GF GT 750M the computer start to freeze and crash.

I tried to format my MBP (Clean Install) using my Bootable USB stick, but is not installing, I am having the following errors

What is wrong with my MBP? I AM IN PANIC! 😭😭

Thanks
Camelia

IMG_2871.jpg
IMG_2872.jpg
IMG_2873.jpg
IMG_2874.jpg
 

anshuvorty

macrumors 68040
Sep 1, 2010
3,482
5,146
California, USA
The third image suggests that you are trying to erase the bootable installer.
Make sure you erase and install on the internal disk.
Use Disk Utility to erase an Intel-based Mac https://support.apple.com/HT208496
Yes, exactly. the yellow icon on the hard drive suggests that you are erasing the external hard drive, not the internal hard drive. The internal hard drive has a "grey" looking hard drive icon, like this:

1703231102089.jpeg
 
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Fishrrman

macrumors Penryn
Feb 20, 2009
29,239
13,311
Try internet recovery.
Do this:

1. power down, all the way off

2. press the power-on button and IMMEDIATELY hold down
Command-OPTION-R
KEEP HOLDING THEM DOWN until you're asked for the wifi password.

3. Enter wifi password and wait for the internet utilities to load.

4. When the utilities are loaded, open disk utility.

5. VERY IMPORTANT -- in disk utility, go to the "view" menu and choose "show all devices"
(you can't "see" the internal drive unless you do this)

6. Look at the list on the left. The "topmost" item should be the physical drive inside.

7. Click on the drive ONE TIME, then click "erase".

8. Erase to "APFS, GUID partition format" and then quit disk utility.

9. Open the installer app and start clicking through. The Mac will reboot one or more times, and the screen will go dark for a minute or more with no other indication of activity. Just be patient.

10. When done, you should see the initial setup screen (choose your language). Start clicking through. If you have a backup drive, attach it now.

11. If you're going to restore from a backup, setup assistant will ask you to "point the way" to it.
Do so, and give SA time to digest things.

11a. If you DON'T have a backup, just create a new account, etc.

12. SA will present you with a list of stuff to migrate. I'd just choose everything and let SA do its job.

13. When done, you should see your old login screen, just as before.
 
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camelia

macrumors 6502a
Original poster
Apr 3, 2015
714
123
Mexico City
Hello,

Sorry for the delay, but in these days with all the family celebrating, is impossible for me to focus in everything 😱

Before attempt the internet recovery suggest by @Fishrrman I would like to show you some picts.

Installing with my bootable media macOS Big Sur (Final) the installer can not find my internal SSD
And Installing with my bootable media USB stick OS X Maverics after a few seconds getting the sniping wheel of death, I can see my internal SSD, but I cannot format, partitioning or test the SSD.

Do you think my SSD is broken and I have to replace it? Or it was the way I tried to format for a mistake to install Big Sur?

Any Solution, advice or solution is more than welcome

Thanks
Camelia

01 MBP.jpg
02 MBP.jpg

03 MBP.jpg
04 MBP.jpg
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,239
13,311
Use INTERNET RECOVERY.
Then try again.

You can't erase the entire internal drive UNLESS you use INTERNET recovery.

(ordinary "recovery" CANNOT do this)
 
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camelia

macrumors 6502a
Original poster
Apr 3, 2015
714
123
Mexico City
Use INTERNET RECOVERY.
Then try again.

You can't erase the entire internal drive UNLESS you use INTERNET recovery.

(ordinary "recovery" CANNOT do this)

Entering Internet Recovery the display show like a world and after waiting for a few minutes to click on Disk Utilities

Select All Devices, but I cannot delete drives :confused:

I don't know what to do next

Thanks
Camelia

02ShowAllDevices.jpg
03CantDelete.jpg
 

BeatCrazy

macrumors 603
Jul 20, 2011
5,123
4,480
Entering Internet Recovery the display show like a world and after waiting for a few minutes to click on Disk Utilities

Select All Devices, but I cannot delete drives :confused:

I don't know what to do next

Thanks
Camelia

View attachment 2329288 View attachment 2329289
Something is wrong because your SSD data volume should be showing up.

Did you ever swap the SDD or are you using the same one that came with it?
 

BeatCrazy

macrumors 603
Jul 20, 2011
5,123
4,480
It is the original SSD that came with MBP 2014, I haven't open this machine
Based on the screen shots you've shared, there is something wrong with your SSD. It's showing the internal SSD (SM0512F) as external in Disk Utility, and doesn't show up at all in Recovery. That's bad :confused:
 
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DeltaMac

macrumors G5
Jul 30, 2003
13,757
4,582
Delaware
Your last screenshot in post #8 shows your 512GB drive, which I would expect is the internal drive, but your picture shows info for that device, which is detected as an external device. Seems very strange. Maybe your internal drive has simply failed.
 
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camelia

macrumors 6502a
Original poster
Apr 3, 2015
714
123
Mexico City
Based on the screen shots you've shared, there is something wrong with your SSD. It's showing the internal SSD (SM0512F) as external in Disk Utility, and doesn't show up at all in Recovery. That's bad :confused:

Your last screenshot in post #8 shows your 512GB drive, which I would expect is the internal drive, but your picture shows info for that device, which is detected as an external device. Seems very strange. Maybe your internal drive has simply failed.

Ok, hopping only the SSD has a problem and not the MB or the RAM....

What do you suggest me?

It is a MBP 2014..
A) Replace the SSD for the original
B) Upgrade the SSD with an adaptor for a SSD NVME M.2 And Read all the thread at
C) Trash it to the can.

Thanks
Camelia
 

BeatCrazy

macrumors 603
Jul 20, 2011
5,123
4,480
Ok, hopping only the SSD has a problem and not the MB or the RAM....

What do you suggest me?

It is a MBP 2014..
A) Replace the SSD for the original
B) Upgrade the SSD with an adaptor for a SSD NVME M.2 And Read all the thread at
C) Trash it to the can.

Thanks
Camelia
D) recycle it to Apple and buy a new one.

Option A is logical, but you're still stuck on Big Sur, which no longer gets security updates, and in a couple of years will be losing browser support. Option B has more chance of failure or crashes, in addition to the issues of only supporting Big Sur.
 
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camelia

macrumors 6502a
Original poster
Apr 3, 2015
714
123
Mexico City
D) recycle it to Apple and buy a new one.

Option A is logical, but you're still stuck on Big Sur, which no longer gets security updates, and in a couple of years will be losing browser support. Option B has more chance of failure or crashes, in addition to the issues of only supporting Big Sur.
Not sure about ONLY supporting Big Sur with Open Legacy Patcher

I will go for option A) If @bogdanw advice does not fix my SSD
I would try to format the drive with GParted Live before declaring it dead.
https://gparted.org/livecd.php

Can someone please provide me a link of a type of a SSD compatible with a MBP 2014 from Amazon?

Thanks
Camelia
 

BeatCrazy

macrumors 603
Jul 20, 2011
5,123
4,480
Not sure about ONLY supporting Big Sur with Open Legacy Patcher

I will go for option A) If @bogdanw advice does not fix my SSD


Thanks
Camelia
I'm very familiar with OCLP, but given the struggles you were having with (attempting to) erase the bootable installer, I thought OCLP might be a more complicated endeavor for you.
 
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camelia

macrumors 6502a
Original poster
Apr 3, 2015
714
123
Mexico City
D) recycle it to Apple and buy a new one.

Option A is logical, but you're still stuck on Big Sur, which no longer gets security updates, and in a couple of years will be losing browser support. Option B has more chance of failure or crashes, in addition to the issues of only supporting Big Sur.

Why Optiion B) Has more chance of failure or crashes?

Can you redirect me to a treads where they are complying about this issue?

Thanks
Camelia
 

iHorseHead

macrumors 68000
Jan 1, 2021
1,594
2,003
Can you go to the disk utility and show us what you see there?

macos-catalina-recovery-mode-utilities-disk-utility.jpg
I've had the same issue years ago. Can you also try First Aid?
 
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BeatCrazy

macrumors 603
Jul 20, 2011
5,123
4,480
Why Optiion B) Has more chance of failure or crashes?

Can you redirect me to a treads where they are complying about this issue?

Thanks
Camelia
Issue #6 and #7 in the first post of this thread:
 
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camelia

macrumors 6502a
Original poster
Apr 3, 2015
714
123
Mexico City
Can you go to the disk utility and show us what you see there?

I've had the same issue years ago. Can you also try First Aid?

Yes I can, but all the buttons are grayed, If I click on one nothing happens!

Issue #6 and #7 in the first post of this thread:

Thanks
 

Apple_Robert

Contributor
Sep 21, 2012
35,649
52,437
In a van down by the river
If the options are not available, that means your internal drive is either dead or unavailable because of a formatting problem or, you keep booting the system with the internal drive and you can't delete and format the drive when you are using the internal drive. After reading the thread, I am inclined to believe your problem is two-fold. You accidentally messed up the proper formatting of the drive during the attempted OS install and you keep going in this loop because you are still accessing the internal drive when using Disk Utilities.

You need to carefully follow the steps in post #6. If you do that and your internal drive is not dead, you should get back to a normal booting process where you can then continue to set up your system. If the drive is dead, following all the steps will do nothing.

Most of the time when a derive is dead, you will see a flashing symbol with a red slash through it when the system tries to boot. I didn't see that mentioned so, that leads me to believe your drive may not be dead. Follow the directions and let us know what happens.
 
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