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almawdah

macrumors newbie
Original poster
May 13, 2015
7
0
when I press the bottom behind the screen to run the imac than it show me the apple logo and under it loading the boot , Upon arrival at the half it appear WHAIT SCREEN and the point of the mouse !!

I try reinstall the system but nothing change !
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
no Clear white screen
I can move the point of the mouse on the screen !

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no Clear white screen
I can move the point of the mouse on the screen !

Try a few things:
  • Reset PRAM. Reboot while holding down CMD-OPT-P-R keys until you see the system reboot twice and you hear a full volume bong sound. Do you still only see a white screen?
  • Boot into safe mode. Reboot while holding the shift-key. Only white screen now?
  • Reboot while holding down the OPT-key. Should see a screen showing all bootable devices. Select the device that is your OS. Do you still only see a white screen now?
 

almawdah

macrumors newbie
Original poster
May 13, 2015
7
0
Try a few things:
  • Reset PRAM. Reboot while holding down CMD-OPT-P-R keys until you see the system reboot twice and you hear a full volume bong sound. Do you still only see a white screen?
  • Boot into safe mode. Reboot while holding the shift-key. Only white screen now?
  • Reboot while holding down the OPT-key. Should see a screen showing all bootable devices. Select the device that is your OS. Do you still only see a white screen now?


i press shift and it boot into safe mode !!

and the imac it work in safe mode

when I log in my account it show me ( completing installation ... ) and I wait 5 min until the installation finished than I see my desktop finally but in safe mode

than I Reboot the imac again than it work finally!!!!!

knowing before The white screen happened I make update for the system from iTunes after that I reboot the imac than the white screen appeared to me

after that I tray to reinstall the OX and When it finished downloading the ox and install it than the imac reboot it self than it appear the white screen again!!

after that get into safe mode and it complete the installation than it work !!
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
i press shift and it boot into safe mode !!

and the imac it work in safe mode

when I log in my account it show me ( completing installation ... ) and I wait 5 min until the installation finished than I see my desktop finally but in safe mode

than I Reboot the imac again than it work finally!!!!!

knowing before The white screen happened I make update for the system from iTunes after that I reboot the imac than the white screen appeared to me

after that I tray to reinstall the OX and When it finished downloading the ox and install it than the imac reboot it self than it appear the white screen again!!

after that get into safe mode and it complete the installation than it work !!

Did you try resetting PRAM?
 
Last edited:

almawdah

macrumors newbie
Original poster
May 13, 2015
7
0
yaa right I didn't running in safe mode all time

this is first time I run it
 
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