I could use some advice.

[jasonf]

bought an iPhone 2 days ago, had to exchange it because of multiple dead pixels. Got it home and I hooked it up to iTunes and started the activation. filled in my info and it popped up with a message that said "Activation could not be completed on current sim card, use sim card that came with iPhone or get a replacement from at&t" well i was using the sim card that came with it, so i went to at&t and asked them for a replacement, they didn't even know where the sim card was located. so I brought my new sim card home and got the same activation error. So yesterday i took it up to the apple store, told them my problem, they didn't even look at it, they just then a new iphone at me and sent me on my way, i got it home and it has the same problem. So now after my soul has died. I am out of ideas, I'm kinda tired of going to the apple store. I read someone had a similar problem and their solution was make an emergency call and it asked them to deactivate the airplane mode. i tried that and it didnt prompt me. any other ideas...Please...

 

[Furgster]

it seems strange that with different iphones you get the same error, it almost suggests that there is something wrong with iTunes or computer rather than the iphone

 

[jasonf]

yeah

I actually thought that same thing, i have a macbook pro and I tried updating itunes again, still same thing, so then I updated itunes on my roommates PC and tried it , got the same problem. with 2 different sim cards

 

[Furgster]

im not sure that you can do this with an iphone that has not been activated, but if you hold the hold button long enough i think it will reset, maybe that will help. but this is a strange problem i have not seen before, most people are able to get theirs fixed after getting a replacement