This EXACT dilemma happened to me today...Before I left for work this morning, I downloaded the 2.0 software through iTunes. Then after I got home, I installed it and nothing happened and now I can't find the upgrade for the life of me. I don't know what to do and I'm not sure if I should wait till the servers are back up. Keep in mind that my phone is still fully functional as I have not been able to upgrade to 2.0. Please help!