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iPhone I got SUPER lucky! Jailbreak and Apple Store Experience

MichaelShawJr

MichaelShawJr

macrumors newbie
Original poster
Mar 17, 2016
2
0
So I have been waiting on iOS 9.2 on my iPhone 6 Plus and my iPad Air 2 for a little while now. A few days ago, I called Apple and I told them that my iPhone 6 Plus screen cracked and that I felt it was a malfunction because I never dropped the phone, and the crack started right where the phone was starting to bend. Originally, the lady on the phone was trying to charge me $130 for the repair, but eventually she gave me a promo code and sent me to my nearest Apple store. When I got there, they told me my screen could not be replaced because the phone was bent too far and that it would cost $300 to trade in for another phone. I complained and told them that is ridiculous because the screen broke because the phone was made out of ****** metal which is Apple's fault. The guy contacted his manager and the manager approved me to get a brand-new iPhone free of charge. So now I am happy as can be because I just swapped out my cracked iPhone 6 Plus for a brand-new one. So I get home, set it up, and what do I find in the settings? iOS 9.1 so I used Pangu to jailbreak so now I am really a happy camper. Now I just have to wait a little bit longer to jailbreak my iPad Air 2 and I will be set, but at least I have one device jailbroken instead of none.
 
MichaelShawJr said:
So I have been waiting on iOS 9.2 on my iPhone 6 Plus and my iPad Air 2 for a little while now. A few days ago, I called Apple and I told them that my iPhone 6 Plus screen cracked and that I felt it was a malfunction because I never dropped the phone, and the crack started right where the phone was starting to bend. Originally, the lady on the phone was trying to charge me $130 for the repair, but eventually she gave me a promo code and sent me to my nearest Apple store. When I got there, they told me my screen could not be replaced because the phone was bent too far and that it would cost $300 to trade in for another phone. I complained and told them that is ridiculous because the screen broke because the phone was made out of ****** metal which is Apple's fault. The guy contacted his manager and the manager approved me to get a brand-new iPhone free of charge. So now I am happy as can be because I just swapped out my cracked iPhone 6 Plus for a brand-new one. So I get home, set it up, and what do I find in the settings? iOS 9.1 so I used Pangu to jailbreak so now I am really a happy camper. Now I just have to wait a little bit longer to jailbreak my iPad Air 2 and I will be set, but at least I have one device jailbroken instead of none.
Click to expand...
LOL!

I replied over here: https://www.reddit.com/r/jailbreak/comments/4aval6/discussion_i_got_super_lucky_jailbreak_and_apple/

:D
 
Last edited by a moderator:
To the OP, I didn't notice a question in your post so I'm not sure how to reply or what type of response you're looking for. But yes, a lot of people (myself included) continue to buy Apple products for their amazing customer service/support. They've shown countless times that they will replace devices out of warranty or in scenarios such as this.
 
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timeconsumer said:
Nice find!

To the OP, I didn't notice a question in your post so I'm not sure how to reply or what type of response you're looking for. But yes, a lot of people (myself included) continue to buy Apple products for their amazing customer service/support. They've shown countless times that they will replace devices out of warranty or in scenarios such as this.
Click to expand...
It just concerns me that OP had his iPhone replaced with another iPhone made of the same ****** metal.

I mean if it's a good enough reason to have Apple replace it - why would OP accept another device made of the same material?!
 
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eyoungren said:
It just concerns me that OP had his iPhone replaced with another iPhone made of the same ****** metal.

I mean if it's a good enough reason to have Apple replace it - why would OP accept another device made of the same material?!
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This is a good point, if the OP was really concerned about build quality, wouldn't he/she be asking for a 6S plus which has the better build quality? I do now find it amusing that the OP was complaining about the build quality of the device only to get a replacement of the same exact device and is super happy about this.
 
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timeconsumer said:
This is a good point, if the OP was really concerned about build quality, wouldn't he/she be asking for a 6S plus which has the better build quality? I do now find it amusing that the OP was complaining about the build quality of the device only to get a replacement of the same exact device and is super happy about this.
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Exactly! And since the MODs frown on one word replys I will say Exactly again. :D
 
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I know it sucks sucks that I had to get another phone with the same metal, but they would have never given me an iPhone 6s Plus for free. And the reason why I posted this is so other people could do this if their screen breaks or if somebody wants to complain about their device to Apple to trade it out for a jailbreakable phone they can try that also
 
Carlanga said:
Nah he didn't. Apple feel he was annoying and was easier to just get him a new replacement than dealing w a person that sits his ass on an iPhone and expects no bending to happen.
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I know. It was a sarcastic tongue-in-cheek kind of comment. :D
 
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