I have a problem after installing beta cheatsheet app and I don't know how to resolve it

[Skeptical.me]

I participated in a beta test for the cheatsheet App with my iPhone 7 Plus. And what you see in the image started occuring.

When I purchased my iPhone X and restored my backup from iTunes to it I imported the same issue.

Since then ever so often what you see in the image pops up, I have no idea why or how to resolve it. Does anyone have any advice on how to resolve this issue?

Thank you very much

Btw I have already deleted the cheatsheet beta app and profile etc.

 

[NoBoMac]

iCloud and or iTunes set to incorrect email/account id on the device?

 

[dcp10]

I’ve gotten that when I’ve tested betas with in app purchases. It’s a sandboxed App Store so you wouldn’t actually be charged. Not sure why you’re still seeing if the beta is removed though. Have you tried a hard reboot?

 

[Agent2015]

Does the login pop up occur randomly and during any app? Have you tried the obvious restart of the X?

 

[Skeptical.me]

Does the login pop up occur randomly and during any app? Have you tried the obvious restart of the X?

Absolutely, hard reset. The problem transferred from the iPhone 7 plus to the x. But get this, I deleted the beta before I made the backup to restore it to the X. Does that make sense?

 

[Agent2015]

Absolutely, hard reset. The problem transferred from the iPhone 7 plus to the x. But get this, I deleted the beta before I made the backup to restore it to the X. Does that make sense?

Very strange indeed. Something got funked up during the backup apparently. Was the backup via iCloud or local via iTunes? At this point you might have to try another full reset and setup the X as a new iPhone. Then start restoring stuff a bit at a time starting with your iCloud/AppleID data and iTunes account if it's a separate account (should be). Then bring back essential apps a few at a time. All the while testing to see if the problem login reoccurs. Ultimately it will probably be an app with corrupted data and most likely the cheatsheet app.It reminds me of an issue I had with a corrupted app and its related back with iOS 9. Once I identified the problem app my issue went away. Of course I don't remember what the app was.

Just so I understand, the problem started only when you restored the backup to the X? in other words, the problem was not apparent with the iPhone 7 Plus?

 

[Skeptical.me]

Very strange indeed. Something got funked up during the backup apparently. Was the backup via iCloud or local via iTunes? At this point you might have to try another full reset and setup the X as a new iPhone. Then start restoring stuff a bit at a time starting with your iCloud/AppleID data and iTunes account if it's a separate account (should be). Then bring back essential apps a few at a time. All the while testing to see if the problem login reoccurs. Ultimately it will probably be an app with corrupted data and most likely the cheatsheet app.It reminds me of an issue I had with a corrupted app and its related back with iOS 9. Once I identified the problem app my issue went away. Of course I don't remember what the app was.

Just so I understand, the problem started only when you restored the backup to the X? in other words, the problem was not apparent with the iPhone 7 Plus?

No, the problem was occuring first on the iPhone 7 Plus, then I deleted the beta App, then made an iTunes (local) backup, then restored that iPhone 7 Plus backup to the iPhone X.

I have deleted the cheatsheet App for now, so far the issue hasn't occured again, so I'll wait and see if it occurs again. If it does I'll take your advice and set the X up as a new phone (with all 300 apps of mine lol).

 

[tromboneaholic]

View attachment 735776

I participated in a beta test for the cheatsheet App with my iPhone 7 Plus. And what you see in the image started occuring.

When I purchased my iPhone X and restored my backup from iTunes to it I imported the same issue.

Since then ever so often what you see in the image pops up, I have no idea why or how to resolve it. Does anyone have any advice on how to resolve this issue?

Thank you very much

Btw I have already deleted the cheatsheet beta app and profile etc.

Restore as new. If you’ve been using iCloud synch, the only thing you lose are iMessages.

Also, don’t run beta software.

 

[Skeptical.me]

Restore as new. If you’ve been using iCloud synch, the only thing you lose are iMessages.

Also, don’t run beta software.

Sound advice my friend.

I was just keen to help out a developer. I'd love to learn how to build apps myself.