Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

I Really Messed Something Up!!!

P

Purple2012

macrumors member
Original poster
Jul 25, 2012
65
0
I updated to ML then I remembered I had a cop of Trend Micro Smart Surfing.
I decided to just install it since I had it.

As soon as it finished "Your computer restarted because of a problem. Press any key or wait a few seconds to restart....."

This just loops. I can't log in or anything!!!

I guess I wasn't supposed to install to Macintosh HD?



did command r..

I have no back ups.
Under repair disk I clicked verify disk. "The volume Macintosh HD appears to be OK." So is the base system.

Clicked verify disk permissions and some stuff came up.
I clicked repair and after that restarted. No improvement.



No idea what to do. Googled and searched the forums.
I do have the accidental plan from Best Buy.....


FIXED

It seems to be working normally now.

The first time I tried to uninstall it I just use finder, command clicked it, moved to trash.

When I was looking in the trash bin I noticed it had an uninstaller. I restored it and uninstalled it using that. Then emptied the trash.

Seems to have done the trick.
 
Last edited:
P

Purple2012

macrumors member
Original poster
Jul 25, 2012
65
0
thefredelement said:
Try safe mode and removing that app
Click to expand...

Ok. Trying that now.

----------

Problem Details and System Configuration


Anonymous UUID: 6D7DF5E9-F2C5-4376-9FE7-CC13A5D94100

Thu Jul 26 16:37:03 2012
panic(cpu 1 caller 0xffffff8003843d5e): "a freed zone element has been modified in zone: kalloc.128"@/SourceCache/xnu/xnu-2050.7.9/osfmk/kern/zalloc.c:219
Backtrace (CPU 1), Frame : Return Address
0xffffff80820fbca0 : 0xffffff800381d5f6
0xffffff80820fbd10 : 0xffffff8003843d5e
0xffffff80820fbd50 : 0xffffff80038435a2
0xffffff80820fbe30 : 0xffffff80038245bd
0xffffff80820fbe60 : 0xffffff8003b5ad20
0xffffff80820fbe90 : 0xffffff8003bad8ac
0xffffff80820fbf50 : 0xffffff8003be17da
0xffffff80820fbfb0 : 0xffffff80038cecf3

BSD process name corresponding to current thread: coreaudiod

Mac OS version:
12A269

Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000003600000
Kernel text base: 0xffffff8003800000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)

System uptime in nanoseconds: 7630164651
last loaded kext at 4721659958: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f84a84000, size 32768)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.AGPM 100.12.69
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.0.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.1.6
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir5,2, BootROM MBA51.00EF.B00, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f4
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS128E, 121.33 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 4
 
T

ToastMonster

macrumors newbie
Jul 25, 2012
18
0
I'm having the same issues as you...

Did you fix it?
How?

This is my work laptop. Major problems if i don't fix it.
 
T

ToastMonster

macrumors newbie
Jul 25, 2012
18
0
I'm in SAFE MODE now..

Here's the report it's sending to apple.

anyone know if i can find something wrong in here?


Interval Since Last Panic Report: 88 sec
Panics Since Last Report: 2
Anonymous UUID: 5AF0DF3C-DF40-42A7-B82D-A0A271DEF078

Thu Jul 26 13:47:47 2012
panic(cpu 3 caller 0xffffff8004043d5e): "a freed zone element has been modified in zone: kalloc.128"@/SourceCache/xnu/xnu-2050.7.9/osfmk/kern/zalloc.c:219
Backtrace (CPU 3), Frame : Return Address
0xffffff80f4e83720 : 0xffffff800401d5f6
0xffffff80f4e83790 : 0xffffff8004043d5e
0xffffff80f4e837d0 : 0xffffff80040435a2
0xffffff80f4e838b0 : 0xffffff80040245bd
0xffffff80f4e838e0 : 0xffffff800436979d
0xffffff80f4e83920 : 0xffffff7f861da24f
0xffffff80f4e83970 : 0xffffff7f861db17a
0xffffff80f4e839d0 : 0xffffff7f861db514
0xffffff80f4e83a00 : 0xffffff8004126e02
0xffffff80f4e83a30 : 0xffffff8004312b28
0xffffff80f4e83aa0 : 0xffffff8004111c06
0xffffff80f4e83ae0 : 0xffffff800410932c
0xffffff80f4e83b90 : 0xffffff80040fbb09
0xffffff80f4e83c40 : 0xffffff80040fc2d4
0xffffff80f4e83f50 : 0xffffff80043e17da
0xffffff80f4e83fb0 : 0xffffff80040cecf3
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[5461F87D-B177-359F-BCBA-AAD93F1AA676]@0xffffff7f861d9000->0xffffff7f861dcfff

BSD process name corresponding to current thread: NotificationCent

Mac OS version:
12A269

Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000003e00000
Kernel text base: 0xffffff8004000000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 12895417969
last loaded kext at 8910932657: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f8644f000, size 28672)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.serato.usb.kext 2.3.0
at.obdev.nke.LittleSnitch 2.5.3
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: SAMSUNG SSD 830 Series, 512.11 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
 
T

ToastMonster

macrumors newbie
Jul 25, 2012
18
0
not at all.

I have a Samsung 830 series SSD installed but i searched on here and almost everyone with the same SSD isn't having a problem.

I'm in safe mode now copying some files and folders to an external drive now.

I was hoping someone would be able to see what is going wrong from that panic report.
 
P

Purple2012

macrumors member
Original poster
Jul 25, 2012
65
0
It seems to be working normally now.

The first time I tried to uninstall it I just use finder, command clicked it, moved to trash.

When I was looking in the trash bin I noticed it had an uninstaller. I restored it and uninstalled it using that. Then emptied the trash.

Seems to have done the trick.

----------

Good luck ToastMonster!
 
T

ToastMonster

macrumors newbie
Jul 25, 2012
18
0
So my SSD isn't happy unless in safe mode but i still have my HD in my MBP.
My HD has 10.8 installed as well and that works fine, slower, but fine.

If i were to use CCC to copy essential files over, but not the main OS as i don't want to be stuck like i am with the SSD, what should i select to copy over?
 
Jeff Chen

Jeff Chen

macrumors member
Jun 16, 2009
70
3
My friend's Avast also gave him some kernel panics.

It seems these anti-virus software don't play well with ML yet.
 
P

petsounds

macrumors 65816
Jun 30, 2007
1,493
519
ToastMonster said:
Fixed the issue..

removed trend micro, little snitch and serato's audio drivers
Click to expand...

The latest version of Little Snitch is compatible with ML according to roaringapps.com. I think you can safely reinstall that.

OT: I noticed there's a preview version of Little Snitch 3 on their site. Looks great! Incoming firewall, yea! Can't wait for the release of that.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom