iPhone iCloud backup taking forever

[CTHarrryH]

On IOS 12 and before my icloud backup would take less than 1 minute - it would say estimating time then say 1 minute but actually finish in about 30 seconds.
Now under IOS 13 it does the estimating then says 1 minute left and then sits there saying updating to Icloud for about 15 minutes. I thought maybe only first backup but it has been all so far.
Anyone else having this?

 

[Frankras]

On IOS 12 and before my icloud backup would take less than 1 minute - it would say estimating time then say 1 minute but actually finish in about 30 seconds.
Now under IOS 13 it does the estimating then says 1 minute left and then sits there saying updating to Icloud for about 15 minutes. I thought maybe only first backup but it has been all so far.
Anyone else having this?

Yes, the same is happening here. I just wait 2 min and then go one step back in settings and the backup is complete.

Frank

 

[StumpyBloke]

On IOS 12 and before my icloud backup would take less than 1 minute - it would say estimating time then say 1 minute but actually finish in about 30 seconds.
Now under IOS 13 it does the estimating then says 1 minute left and then sits there saying updating to Icloud for about 15 minutes. I thought maybe only first backup but it has been all so far.
Anyone else having this?

Yep

 

[marzfreerider]

Yes. I made a backup on iTunes just to make sure. Tried on iCloud multiple times, even deleted and turned off to see if it would help (it didn't). Let it sit for over 30 minutes before I cancelled it.

 

[eicca]

Plug it in to power and it’ll finish.

It’s a bug (obviously)

 

[CTHarrryH]

I suspect what might be happening is that the backup is actually happening relatively quickly but then it is taking a long time to copy the backup to Icloud - and letting us know that is what is happening. It does seem to finish but very slowly. i also did iTunes backup to make sure

 

[Roachjt]

I experienced this on iPhone 7 and XS under IOS 13. It doesn’t matter whether it is charging or not but any action like locking the screen and then returning to the backup screen shows it as complete. Just to make sure, I did a restore from iCloud and everything was fine.

It is now also happening with IOS 13.1 on the same iPhones and also on my iPad Pro under 13.1

A bit annoying but the backups seem to be OK

 

[brucemr]

Same here, started iOS 13 install. Backup never completes (not a single time), “updating iCloud” many hours up to 8hr +. Several on Apple’s forum with same issue.

Tried about everything short of full erase / reset.

Backups shown as successfully completed after back out of that screen, like some reported above, but don’t completely trust. Also, in my case, backup size after iOS 13 dropped to 1/4 what it was just prior to iOS 13 install. Size reduction before/after iOS 13 corresponds pretty much exactly to size of all photos on phone.

(iCloud Photos long been switched off. The photos therefore should be included in regular backup, and have been in past several years).

 

[Roachjt]

Just to add that I backed up my iPhone to my MacBook and while I had iTunes running, I did a WiFi backup to iCloud. I saw the iCloud backup get marked as complete on the ITunes screen but still showing as “updating” on the phone. A backout of the phone screen and then a recheck on the backup screen on the phone showed that it had completed at the same time as reported by iTunes

 

[brucemr]

iOS 13.1.2 fixed this.

 

[Olivia ZXT]

Yes, I back up my phone to iCloud for many times, but it keeps me waiting for a long time. I try to reduce my backup size, connect to a more reliable network, and free up my iCloud space, sometimes it may speed up my backup in a way. To make sure, I will also back up my iPhone to PC with iTunes.