iCloud iCloud email erroneously flags real messages as spam

[primarycolors]

I am trying to use an iCloud email with custom domain as my main professional email.
But several times now it has flagged important and real emails, with no suspicious content in them, from people I've communicated with, as spam. I've missed an important email from my boss, and now missed a job offer because of this.

Does anyone else deal with this?? It's so frustrating.

 

[chazzee]

I’ve had emails actually not arrive at all from senders due to the iCloud hidden spam policy which has resulted in me missing time sensitive communications. I got the senders to send to both iCloud and Gmail and the gmail arrived. As this has happened a few times from different senders, i realised i couldn’t rely on iCloud for successful delivery of all emails, so gave up using it.

 

[ivanwi11iams]

I’ve had emails actually not arrive at all from senders due to the iCloud hidden spam policy which has resulted in me missing time sensitive communications. I got the senders to send to both iCloud and Gmail and the gmail arrived. As this has happened a few times from different senders, i realised i couldn’t rely on iCloud for successful delivery of all emails, so gave up using it.

Interesting. I came to the forums looking for into on using iCloud email. I was thinking about switching to using it. Your post has caused pause...

 

[AnInanimateCarbonRod]

I have been using iCloud for my primary e-mail for several years now. In the past few months it has become significantly worse at misclassifying legitimate e-mail as spam. Until this year I have never had anything legitimate be marked as spam, and now it happens at least once a day.

I had read that moving items from junk to inbox is supposed to mark the sender as "clean" and deliver future e-mail to the inbox directly but it hasn't worked for me.

I filed feedback with Apple on this because it's very frustrating.