iCloud folders gone after update

[McDuck12344321]

Hello.

After I updated from Sierra to Sierra High I lost around 30gb from my iCloud Drive. At the moment the folder in iCloud drive only contains some basic folders. When I log in iCloud drive through the browser there is a little bit more folders, but no where near everything.

I tried to uncheck the sync in the system->preferences-> iCloud drive, but that did not do anything.

Has anybody experienced something similar? It is some very very important files and folders I lost, so I am quite frustrated right now. I looked in the deleted folders in iCloud driv, but there is none of my missing files.-

I hope somebody hav a suggestion what I could do?

Best Regards

 

[chabig]

Give it time to re-sync. If you didn’t delete anything it should all be fine. If not, you’ll restore from backup and be ok too.

 

[McDuck12344321]

Thank you for the answer. I have been waiting 10 days now, so I do not think it is gonna come. How can I restore from backup?

 

[chabig]

Yeah. That’s too long. It makes no sense. Do you have a backup?

 

[jpn]

is "Optimize Mac Storage" turned on? (Preferences/iCloud/ iCloud Drive) and were you running out of space on your mac when you did this upgrade and are you paying for enough space in iCloud storage?