Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

brainwave89

macrumors 6502
Original poster
Jul 7, 2006
474
8
After installing iCloud for Windows 12.5 from the Microsoft Store Outlook 365 is crashing within five seconds of starting. When I run Outlook in Windows 10 in safe mode it doesn't crash. I've tried the following:

  • Uninstalled and re-installed Office 365
  • Uninstalled and re-installed iCloud for Windows
  • Created a new profile on the computer with the same crashing results
Any suggestions on getting Outlook 365 not to crash with iCloud for Windows enabled is appreciated.
 

sublunar

macrumors 68020
Jun 23, 2007
2,311
1,680
After installing iCloud for Windows 12.5 from the Microsoft Store Outlook 365 is crashing within five seconds of starting. When I run Outlook in Windows 10 in safe mode it doesn't crash. I've tried the following:

  • Uninstalled and re-installed Office 365
  • Uninstalled and re-installed iCloud for Windows
  • Created a new profile on the computer with the same crashing results
Any suggestions on getting Outlook 365 not to crash with iCloud for Windows enabled is appreciated.
Are you up to date with Windows Updates?
 

brainwave89

macrumors 6502
Original poster
Jul 7, 2006
474
8
Are you up to date with Windows Updates?
Yes. I also wiped the laptop and re-installed a fresh copy of Windows 10. Outlook still crashes with the iCloud add-in enabled.

The attached are logs files trying to determine the cause of the issue.
 

Attachments

  • error2.PNG
    error2.PNG
    45.4 KB · Views: 109
  • error3.PNG
    error3.PNG
    71.8 KB · Views: 96
  • error.PNG
    error.PNG
    61.2 KB · Views: 99
Last edited:
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.