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MiG007

macrumors regular
Original poster
May 14, 2015
105
70
iCloud mail is down again. Has been down for a few hours.
 
I’ve used my mobile me account for ages - but this lack of reliability over the last couple of months is very annoying. I‘m really debating a migration…
 
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Mine is failing to send outgoing mail and telling me there is something wrong with my ID or password. That the same error everyone else is getting?
 
Can receive mail, cannot send without getting the “username or password is incorrect”. And yes, slow. Apple needs to be better than this…
 
Can receive mail, cannot send without getting the “username or password is incorrect”. And yes, slow. Apple needs to be better than this…
Couldn't connect to server... Just starting working for me 1 minute ago (last worked 4 hours ago)
 
It was very slow earlier today, seems better now. And was much worse on my iPhone 12 and iPad mini 5 than on my iMac.
 
I'm still having issues. Had the triangle yesterday in macOS Mail with periodic connectivity, iPhone Mail would load the subject line only and not show previews (and not show the message when clicked on), and now I'm experiencing the same thing again. This time it's with macOS Mail showing no content with messages when I click on them.

iCloud status page says it's a resolved issue (9:30am-3:01pm).
 
Problems yesterday and early today with it in macOS here in Northern Europe. It is a shame that iCloud and Mail are fairly shabby products. I left Mail behind as my primary a couple of years ago.
 
I'm seeing major slowness with my iCloud email. I've noticed recently when I get email notifications on my Apple Watch the bottom section always says "loading" when before I would see the first line or so of the email. Now I'm seeing the same behavior on my phone with the notifications. Also, I recently signed out of my iCloud account on my MacBook and signed back in today. It has been taking hours to re-download just a few hundred emails.
 
I would appreciate any help understanding this issue and how to correct it. This started about two weeks ago and has happened three or four times - late in the evening before and now mid-morning. So far, it has corrected itself each time, overnight. It seems to be happening more frequently and it is a PITA.

Using Apple Mail on Big Sur, my iCloud account (---- @mac.com) seems to be connected (I don't get the disconnected symbol), but I don't receive any emails and if I try to delete or move an email I get this error message:

The message “subject-line-of-message” could not be moved to the mailbox “iCloud”
Mail was unable to open this mailbox on the server “p29-imap.mail.me.com”.
The server returned the error: Server Busy. Please try again later. (took 36 ms)

I cannot connect to my iCloud account. Error message is:

Connection Error
iCloud encountered an error while trying to connect to the server.

Apple's system Status board is all green.

Except for the actual Mail error message, the situation is the same on my iPad and iPhone.

I tried to log into my iCloud account on my wife's iPad and could not. She can log into her iCloud account just fine, however. She also is not having issues with her mail. We are on the same Xfinity internet connection.

Edit: Apple Notes and Reminders are syncing between devices fine.

Thoughts?
 
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I have seen some references to fully signing out of iCloud:

"Quit Mail. Log out of System Preferences > iCloud. Restart your Mac. Open Mail and make sure that iCloud settings are not in there. Log back into System Preferences > iCloud."​
But most suggestions like that are dealing with a permanent error whereas your's seems to correct itself.

My two cents.
 
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I have seen some references to fully signing out of iCloud:

"Quit Mail. Log out of System Preferences > iCloud. Restart your Mac. Open Mail and make sure that iCloud settings are not in there. Log back into System Preferences > iCloud."​
But most suggestions like that are dealing with a permanent error whereas your's seems to correct itself.

My two cents.
TY. I will give it a try
 
I have seen some references to fully signing out of iCloud:

"Quit Mail. Log out of System Preferences > iCloud. Restart your Mac. Open Mail and make sure that iCloud settings are not in there. Log back into System Preferences > iCloud."​
But most suggestions like that are dealing with a permanent error whereas your's seems to correct itself.

My two cents.
So, the situation corrected itself, again! I will try to log out - log in suggestion next time it happens and post the results here.
 
For me, it is an historical address (and one that is published) and since I can't move it to a non-Apple server it has to continue that way.

It is not one of my main addresses but it does need to exist.

(Now if Apple would let us combine Apple IDs...)
 
Why don't you stop using iCloud Mail?
Well, I have had @mac.com email since 2005 and this is the first time I can remember that I have had an issue. I also have outlook, gmail, yahoo and protonmail addresses but my apple email is the one I primarily use. Certainly, if this continues and there is no fix then I would shift primary email to something else. (A non-trivial undertaking to notify/change all my logins!)
 
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