iCloud still shows almost full after deleting messages?

[mdwsta4]

Hi everyone. I received an email from Apple informing me that I've almost used up the free 5GB of storage Apple provides for iCloud. I don't backup photos, music, or much of anything to iCloud, however I do keep message chains, notes, and smaller things like that stored across devices.

Messages are what ate up the majority of space at 3.9GB so I went through, deleted old conversations, and chains I wanted to keep I cleaned up unneeded photos. Restarted my phone, but it's still not showing any difference in storage size. Am I missing something? How else can I clean up messages?

 

[0128672]

Would you mind sharing a pic of what your Apps using iCloud looks like? Something seems amiss.

 

[mdwsta4]

here you go:

As you can see, it shows that I've almost used up almost all of the 5GB with most coming from messages. However when I click into messages, the messages that take up the most space now only account for 145mb

 

[0128672]

here you go:
As you can see, it shows that I've almost used up almost all of the 5GB with most coming from messages. However when I click into messages, the messages that take up the most space now only account for 145mb

Thanks for posting that. I noticed that too about your top conversations size. Are you on iOS 13.6? Do you need Messages in iCloud? Are you sharing Messages with other devices?

 

[mdwsta4]

I’m on 13.4.1 at the moment. I keep messages in the cloud to sync across my phone, iPad, and MBP

 

[0128672]

I’m on 13.4.1 at the moment. I keep messages in the cloud to sync across my phone, iPad, and MBP

Does the iPad and MBP also show iCloud and Message storage that high?

 

[mdwsta4]

Today it now shows I'm only using 1.9GB so it must have just taken some time for iCloud to update. Even with that, 1.2GB is shown as being used by Messages, however my top messages are only 152MB as I've deleted everything. So still not sure why or how messages can possibly be taking up so much space

 

[0128672]

Today it now shows I'm only using 1.9GB so it must have just taken some time for iCloud to update. Even with that, 1.2GB is shown as being used by Messages, however my top messages are only 152MB as I've deleted everything. So still not sure why or how messages can possibly be taking up so much space

My question stands from above: what do your MBP and iPad show for iCloud Messages storage?

 

[mdwsta4]

Shows the same across all three devices

 

[0128672]

Shows the same across all three devices

I would see if it's resolved by updating to iOS 13.6.1. If not, you may need to contact Support.

 

[ktmd]

for anyone who looks at this looking for answers you need to delete your old icloud backups on your phone from previous devices to only leave ones you use. this just happened to my friend we tried everything then we deleted her old icloud back ups and it solved the issue.

 

[kb2755]

for anyone who looks at this looking for answers you need to delete your old icloud backups on your phone from previous devices to only leave ones you use. this just happened to my friend we tried everything then we deleted her old icloud back ups and it solved the issue.

Tried this, deleted both my current backups. No luck.

I only use iCloud for Messages to sync across all my devices, Backups for my iPhone and iPad, a few files in iCloud Drive.

My messages is reading 2.6 GB after deleting essentially all of my old messages. I even changed my settings to delete all messages after 30 days.

Wondering what's contributing to the 2.6 GB considering I have next to no messages left on any of my devices.

 

[kb2755]

Tried this, deleted both my current backups. No luck.

I only use iCloud for Messages to sync across all my devices, Backups for my iPhone and iPad, a few files in iCloud Drive.

My messages is reading 2.6 GB after deleting essentially all of my old messages. I even changed my settings to delete all messages after 30 days.

Wondering what's contributing to the 2.6 GB considering I have next to no messages left on any of my devices.

View attachment 1872255 View attachment 1872259 View attachment 1872260

Update - seems to have corrected itself after 48 hours after deleting messages. Patience is a virtue I guess

 

[lm57400]

I know it's an old thread, but exactly this happened now to me while on a vacation trip. iCloud stops synching everything until I buy more space or delete files from it.

After deleting gigabytes of iMessage attachments in conversations, after hours and hours it still did not free up iCloud space. Instead it is showing me to buy more space.

Also deleting the iMessage attachments is made consciously painful for the user so you buy more space.

It is all about running people into the services payments, nothing else. Make it slow and painful until they finally pay more to solve a problem they created just for this case.