Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

loicfc

macrumors newbie
Original poster
Oct 31, 2016
6
7
Paris
Hello everyone,
I'm asking help from developers because the problem I have is kinda strange...

The other day, I restored my iPad mini 4 and iPhone 6S with iOS 10.1.1
Then in iCloud data storage options, I decided to delete the data from an app called "Pillow" which tracks your sleep. I was thinking, well I'm starting with a clean device let's continue the cleaning to start fresh...

No problem, the data was erased. Then I installed all my apps, as well as Pillow.

Now here is the thing: The Pillow app doesn't sync anymore. The app asked me do you want to use iCloud, yes! of course, etc

I tried to install this app on my girlfriend's iPhone, with 10.1.1, no problem as soon as you enable iCloud in the app I can see the data in her iCloud account.
I tried to restore my iPhone and iPad once again. Still the same issue...

So I think it's something with my account. How to solve this? I have a Mac if I need to delete files or whatever. But the only thing I find on the Mac related to this app, is a folder in the Bird folder in CloudKit.

Could it be only iPhone 6s related? Because my girlfriend has an iPhone 6.
Regards,
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.