Apple Store cannot run iOS diagnostic on your device. Tried to get a diagnostic on my 2016 iPad due to 3 broken/silent speakers... ended up just walking out buying the new 10.5 inch 2017 model.
FYI.
FYI.
Looks like they got what they wanted.
I had the same issue yesterday. I cracked my home button and they needed to run diag but couldn't because I wasn't running a "public release". they had to DFU my phone and reinstall 11.0.0 to run diagnostics all to tell me that yes in fact my Touch ID was cracked. kind of annoying but the silver lining of the day was because I have the "unicorn" as they call it ( silver 256GB) model. they dont keep that model in the stores. they told me that if I pay the upgrade feel and the screen damage fee of $169 they would give me a 8 Plus. So Im happy, pays off to be a long time Apple customer and frequent shopper of that retail store.
They matched my 7 Plus so I got a 256GB 8 Plus in silver. I payed a total of $190 all together, Repair fee for the screen and an activation feeWhich phone did you go in with and what did you pay total
Wow. I haven't heard of them doing that before. Good deal.They matched my 7 Plus so I got a 256GB 8 Plus in silver. I payed a total of $190 all together, Repair fee for the screen and an activation fee
yeah I was really surprised. I guess it helps that iIve invested a lot in fruit over the years and that ive been coming to that store for over 15 years.Wow. I haven't heard of them doing that before. Good deal.
Wow. I haven't heard of them doing that before. Good deal.