Illustrator 10

[Lisa Moskaluk]

This is probably not the question to ask here, but someone may be able to help... I have tried to install Adobe Illustrator 10 three times and each time as it approaches the end of installing (at ARMLib carb) the following message comes up: The installation requires a System Folder on the destination drive. The installation has been cancelled. 1008:1, -43 File not found.

I am installing it on the harddrive, where the system folder is.

Any ideas???

 

[robotrenegade]

Is filevault on?

 

[Lisa Moskaluk]

what and where is file vault?

 

[robotrenegade]

System Prefs, under the security tab. Are you upgrading from 9 or a full install of 10?

 

[Mr. Anderson]

What OS are you running?

 

[Lisa Moskaluk]

OS 10.3.1 on Powerbook G4
full install of 10 and file vault is off. should it be on?

cheers.

 

[MoparShaha]

File Vault shouldn't be on, unless you're extremely paranoid or have blueprints to a spaceship on your laptop.

From the sounds of it, Illustrator is trying to install some kind of OS 9 support. "System Folder" is refering to OS 9. Are there any "Customize" options in the istaller. If so, deselect OS 9 support. Illustrator will run in either OS 9 or OS X, and I assume installs by default for both. When it says no System Folder found, I assume you don't have classic support installed on your system. You could install classic, which would give you a system folder, and also remedy the problem.

 

[Lisa Moskaluk]

there is nothing (that i can find) in custom install that will ignore classic. i understand what you're on to but i'm still lost as to what i can do.

does anyone have illustrator on 10.3.1 without classic installed?

 

[yamadataro]

I've had similar instalation problems with Adobe products. Sometimes, fixing file permissions by Disk Utility had fixed the issue. You might want to give it a try.