Woke up today to find that my wife's 2017 iMac (5k 27") had restarted during the night and was stuck on the Apple logo screen with no progress bar. Have tried the following with NO success:
At this point I've tried everything I can think of, beyond wiping the drive completely and starting fresh. I have an appt. with a service provider tomorrow and I hope they can find a way to restore the OS without erasing the drive; otherwise, is there anything else I can try on my own? I've never seen a Mac fail to boot into recovery or single user mode and I'm stumped here.
TIA,
D
iMac 2017 5K, 32GB RAM, 1TB SSD, Mojave 10.14.3
- Multiple restarts
- Single user mode: 1st try didn't get to prompt (restarted again), next try showed "Attempting system restart...MACH Reboot" into infinity. Now it just panics and reboots.
- Recovery mode: hangs with progress bar barely started (any recovery mode)
- Internet Recovery: reboots just after spinning globe finishes
- Boot from external SSD with Mojave installer: booted once, then kernel panic during attempted reinstall. Progress bar keeps stalling on subsequent attempts
- Diskwarrior: won't run because latest version of Mojave isn't supported
- Disk First Aid (via Target Disk Mode): runs, but says disk is "Ok"
At this point I've tried everything I can think of, beyond wiping the drive completely and starting fresh. I have an appt. with a service provider tomorrow and I hope they can find a way to restore the OS without erasing the drive; otherwise, is there anything else I can try on my own? I've never seen a Mac fail to boot into recovery or single user mode and I'm stumped here.
TIA,
D
iMac 2017 5K, 32GB RAM, 1TB SSD, Mojave 10.14.3